Andy D'Amato work email
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Andy D'Amato personal email
Skilled Project Manager and Salesforce Admin with a passion for improving business processes. I have 4+ years experience with Project Management and Salesforce and am currently Salesforce Admin certified. I have a demonstrated skill set in identifying pain-points in business processes and working with software development to architect solutions. I love working with the Salesforce product, building processes, and enhancing day to day operations.
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Chief Executive OfficerDm Andy MapsCorona, Ca, Us
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Salesforce AdministratorLularoe Jul 2018 - PresentMain certified Salesforce administrator and decision maker for LuLaRoe. I am responsible for ensuring our instance of Salesforce remains healthy, efficient, and clean. Working with stakeholders to identify areas of process improvement and automation in the best approach possible. I also work with our Salesforce developers to align and execute large projects. Currently working with the following Salesforce products:- Sales Cloud- Service Cloud- Community Cloud -
Senior Project ManagerLularoe Dec 2018 - PresentCurrently in charge of all tech-related project for the LuLaRoe Developer Team. Ensuring project requirements are clear, scope of work documents updated, managing and administrating our instance of Jira, running daily stand-up meetings and sprint planning sessions. The main part of my responsibilities is to ensure we have clear business requirements from our stakeholders before a ticket is assigned to a developer to work on. My goal is to ensure we execute each project above and beyond what was asked for and reduce the amount of time in scoping. I also conduct most of our testing and work with our stakeholders to make sure they are stratified with what we have built for them. -
Director Of OperationsLularoe Jul 2016 - Dec 2018Was responsible for all customer service processes and operations. During my time with the LuLaRoe Customer Service Team, I coordinated implementing our CRM (Salesforce) by way of utilizing the Service Cloud for case routing along with building a strong data architecture. We used the case data to determine areas where improvements to our operations could be made to ensure the best customer service. I also coordinated implementation of our call-center software, InContact and integrating it with our CRM (Salesforce). In addition to our core support channels, I supported the operation in a number of process enhancements aligned with all departments within the company.
Andy D'Amato Skills
Andy D'Amato Education Details
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Trailhead By SalesforceSalesforce Admin
Frequently Asked Questions about Andy D'Amato
What company does Andy D'Amato work for?
Andy D'Amato works for Dm Andy Maps
What is Andy D'Amato's role at the current company?
Andy D'Amato's current role is Chief Executive Officer.
What is Andy D'Amato's email address?
Andy D'Amato's email address is an****@****roe.com
What schools did Andy D'Amato attend?
Andy D'Amato attended Trailhead By Salesforce.
What skills is Andy D'Amato known for?
Andy D'Amato has skills like It Strategy, Salesforce Training, Salesforce Lightning, Salesforce.com, Agile Project Management, Data Management, Scope Management, Jira, Agile Methodologies, Flow Charts, Team Management, Process Improvement.
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