With extensive experience in managing and optimizing IT infrastructure, teams, and strategies, I am a strategic, resourceful, and results-driven technologist who delivers value through change management, effective communication, and critical thinking. As the IT Lead Director at CVS Health, I am accountable for the delivery of IT infrastructure across the projects for the Pharmacy Benefits Management, Retail, HCB, and Enterprise IT portfolios, aligning technology initiatives with organizational goals and leveraging IT governance, cybersecurity, and digital transformation.I am an innovative business partner, an effective communicator, and a problem-solving team manager who builds and maintains positive, productive relationships with internal and external partners at all levels and disciplines. I thrive in pressurized customer-focused situations, ensuring strict timeliness and quality standards are consistently met while adapting to changing demands with pragmatism. I am also a collaborative leader and team contributor who directs diverse, cross-functional teams to implement company policies, standards, and changes in operations, focusing on motivating the staff to maximize productivity, talent, and engagement, enhance operational efficiency, support business growth, ensure data security and compliance, and deliver transformative IT projects that are on time, on scope, within budget, and per customer and quality specifications.