• Pioneered leasing management and accounting system (MRI), improving efficiency of asset management and portfolio reporting.• Responsible for regular updates on overall Europe and USA (EUSA) portfolio for senior management, internal and external stakeholders.• Oversee annual property valuation process across over assets in EU, UK and US.• Work closely with Finance and Senior Management to ensure EUSA Manco P&L is well within the budget.• Proactively improved process efficiency via automation and process reengineering.

Investment Support• Knowledge of end-to-end investments processes.• Subject matter expert in internal processes and investment approval frameworks.• Provided data analytics support for the underwriting of new investments and asset management.Asset Management Operations• Evaluated and analyse real estate investment performance data including investment returns, market values and other property-level operating data. • Assisted with the preparation of various investment and portfolio level operating and performance reports.Streamlined processes via Technology and Process Improvement• Actively participated in process improvements that create efficiencies and support capability to the investment professionals.• Identified emerging property technology trends and match these to business requirements, and develop analytics for the purpose of enhancing business insights. • Led process automation efforts utilising current and future technological advancements.

• Led team of 7 to successfully roll out External Manager Integrated System for Investment Management institution (GIC) to enable automated trade processing and info flow between External Manger and Investment Operation Departments. • Successfully implemented CRM System in GIC, improving collaboration within the firm with regard to external partner info

• Reduced administrative work and improved communication efficiency between medical staff and patients via introduction of inpatient medical disbursement system for healthcare group - NHG.• Implemented information management system for investment management firm - GIC that enabled ease of sharing of external information within the corporate

• Rolled out property tax management system for IRAS that generated hard copy reports for property tax owners in Singapore. • Proactively reviewed and developed internal applications to improve productivity of the daily operations.

• Digitalized booking system to enable online car reservations for car dealers.• Leading a team of 4 to develop and deliver the application within the time