Andy Davidson Email & Phone Number

The period July ‘11 to ‘today’, I have taken as a planned career break, after resigning from Barclays. I was at the leadership level of my technology organisation between 2006 and 2011. I will be looking at opportunities for my next career move during late 2012 into 2013.

Working within the Technology Group, with full accountability for managing IT strategy and delivering change and support services for the largest volume Strategic Business Unit.• Invoked culture change in Barclaycard leadership thinking and won the largest IT spend commitment of £30m for 2011 against 3rd party suppliers for the GIS business unit.• Managed internal and external relationships to secure support and business change work on high spec tenders against outsourced service… Show more Working within the Technology Group, with full accountability for managing IT strategy and delivering change and support services for the largest volume Strategic Business Unit.• Invoked culture change in Barclaycard leadership thinking and won the largest IT spend commitment of £30m for 2011 against 3rd party suppliers for the GIS business unit.• Managed internal and external relationships to secure support and business change work on high spec tenders against outsourced service providers.• Owned ongoing relationship and management of key Vendor partner to Barclaycard (Steria) making them an integral part of the delivery and support capability.• Recruited and led the team, which drove forward a changed mindset in the Barclaycard Business Information Management Agenda. Team size 140, 85% off-shore in India.• Initiated and drove Information Management Programme from Sept ’10 to transform effectiveness of data provision and data quality to Barclaycard. • Use of global data model for “a single truth for data”, standard data provisioning, collection and publishing processes and strategic IBM & SAS platforms all key elements of this strategy to better meet business needs.• Customer data quality initiatives activated in parallel and visibility of Customer data issues now there & solutions being managed jointly between IT & Business Teams, with agreement for ongoing Business led ownership.• Reduced cost of resourcing by £2.5m for 2011 whilst improving quality of support and solutions by using a robust strategic analytical platform.• Retained full accountability for all financial control, senior technology, business and vendor relationships for Barclaycard IT. Show less

Operating across 2 key units comprising the Technology Executive, with the remit to lead transformational change within the organisation. This change had to deliver lower unit cost of operation and added value to the businesses using the ETL service.• Restructured the Information Management IT Support Service Team, analysed capability, changed the scope of operations and improved service delivery.• Integrated the team into the GIS structure as part of the organisational change… Show more Operating across 2 key units comprising the Technology Executive, with the remit to lead transformational change within the organisation. This change had to deliver lower unit cost of operation and added value to the businesses using the ETL service.• Restructured the Information Management IT Support Service Team, analysed capability, changed the scope of operations and improved service delivery.• Integrated the team into the GIS structure as part of the organisational change strategy. • Saved over £1m in operational efficiencies within 3 months and changed the operation to a 24x5 service, delivering an additional £1m cost benefit.• Achieved a 40% reduction on business impacting incidents by introducing a 3 shift support system allowing incidents to be cleared overnight prior to start of day.• Established a low cost Global footprint and an integrated, high ratio, off shored capability, which continues to deliver operational savings as a Centre of Excellence for efficient and effective data provision to the business. Show less

Established a new multi-faceted Global Service capability, post-organisational change, within the overall Barclays Technology Group.• Planned, shaped, built and managed the new Global Service Organisation Unit to deliver low unit cost support services to the Information Management Business. • Introduced new data quality and BAU service introduction capabilities to drive value add within the overall Service Group.• Developed a fully functioning team within 3-4 months of taking on… Show more Established a new multi-faceted Global Service capability, post-organisational change, within the overall Barclays Technology Group.• Planned, shaped, built and managed the new Global Service Organisation Unit to deliver low unit cost support services to the Information Management Business. • Introduced new data quality and BAU service introduction capabilities to drive value add within the overall Service Group.• Developed a fully functioning team within 3-4 months of taking on the role and established the off-shore footprint for on-going low cost operation across GIS.• Improved quality and stability of delivered Projects – 50% less business impacting incidents attributed to change delivery year on year. Show less

Recruited into Barclays Technology organisation to transform their Data Management Operation – key to all their deliveries, especially in the Data Warehousing arena.• Initiated and drove a change programme, key elements being - supplier engagement and vendor selection, re-engineering of all the people, processes and technology aspects of the Barclays Data Management Group. • Improved capabilities and elevated the Team profile to gain recognition as a key enabler in delivering cost… Show more Recruited into Barclays Technology organisation to transform their Data Management Operation – key to all their deliveries, especially in the Data Warehousing arena.• Initiated and drove a change programme, key elements being - supplier engagement and vendor selection, re-engineering of all the people, processes and technology aspects of the Barclays Data Management Group. • Improved capabilities and elevated the Team profile to gain recognition as a key enabler in delivering cost savings and improving speed to market across all projects. • This service then embedded in all data delivery projects, leveraging enterprise level data model and metadata repository.• Improved efficiency of team operations by 25%, cost benefit passed on to projects & business stakeholders.• Increased data re-use from 30% to 60% over a 12 month period.• I represented Barclays at Data Management Industry Events and EMEA User Groups delivering individual and panel based presentations. Show less

Empowered by the IT Executive to plan and deliver a support organisation for Kellogg’s new European-wide ERP solution. Vendor costs were astronomical for the required “24 x 7” requirement and a better solution was demanded of Kellogg’s IT• Collaborated globally within Kellogg’s to leverage, and enhance the existing Latin American capabilities to pioneer a resilient, low cost off-shore IT Support model. • Saved £12m on Vendor-quoted operational cost over a 5 Year period and kept the… Show more Empowered by the IT Executive to plan and deliver a support organisation for Kellogg’s new European-wide ERP solution. Vendor costs were astronomical for the required “24 x 7” requirement and a better solution was demanded of Kellogg’s IT• Collaborated globally within Kellogg’s to leverage, and enhance the existing Latin American capabilities to pioneer a resilient, low cost off-shore IT Support model. • Saved £12m on Vendor-quoted operational cost over a 5 Year period and kept the intellectual property and control ‘in house’. • Recruited the team and delivered the support model for the pilot implementation in Italy. • Developed a full off-shore resilient connectivity to Mexico, which became the “home base” of the operation further reducing costs.• Achieved ERP operational stability and ‘green’ SLA status across all KPIs within a further 3 months and maintained this in an on-going basis eliminating high severity incidents.• Took on a concurrent role driving a stalled change programme transforming service quality to all European Business users by delivering a centralised incident and change management solution for all Service Desks and IT Groups in Kellogg’s Europe. Successfully delivered across all European and Mexico sites within ten months.• Identified suitable vendors and delivered an innovative centralised solution to establish a continuous improvement framework in Service Quality to all European Business users. Show less

Promoted into the role with responsibility to deliver a strategy for transformational change and project delivery over the next five years.• Conceived and established a strategic framework for a centralised Management Information capability for Kellogg’s Europe as key enabler to marketing and sales innovation. • Presented a data strategy concept at Board level on integrated data management and IT solutions to successfully secure funding to build a data warehousing system•… Show more Promoted into the role with responsibility to deliver a strategy for transformational change and project delivery over the next five years.• Conceived and established a strategic framework for a centralised Management Information capability for Kellogg’s Europe as key enabler to marketing and sales innovation. • Presented a data strategy concept at Board level on integrated data management and IT solutions to successfully secure funding to build a data warehousing system• Defined architecture and initiated a Citrix software based pilot study delivered to time and cost, saving £5m by avoiding the need to upgrade European Wide Area Network. • Planned and progressed a £10m, 5 Year programme of project driven change to the Kellogg’s Europe data landscape.• Improved the quality of information to drive decision making on brand effectiveness and customer trends within the first twelve months.• The ‘acquire once, use many times’ way of data provision both standardised the view of data across Kellogg’s Europe and reduced costs of projects leveraging that data over time. Show less