I have just entered my 6th year working in the telecommunications sector for an Internet Service Provider and have 4 years of hands-on experience with Salesforce. In my role, I regularly work with Flows, User-based Permissions, Object Management, Approval Processes, and Digital Experience Sites to streamline business efficiency and improve the overall user experience.I am enthusiastic about learning new skills, particularly within Salesforce, and enjoy finding innovative ways to enhance user experiences and optimise business processes.I also have experience working with Salesforce Marketing Cloud Engagement (formerly Pardot), using it to run effective campaigns and improve engagement with prospects and customers.