Responsible for Traincrew nationally, the line management of the Regional Management Teams and reporting directly to the Production Director, I have 3 clear remits - people, customers and performance. Building strong relationships with the Heads of other departments including Safety, Production, Planning and Standards, I am now one of 5 relied upon to build on a safety focussed, performance driven operations team, that can meet the demands of increased business whilst maintaining our core visions.

Managing initially the East and Anglia, I oversaw the growth of the region. An opportunity arose to manage the South in its entirety and the growth continued with company gaining market share and increase revenue. To assist the growth I was in the lead of ensuring my region recruited request numbers of staff, efficiencies were maximised both operationally and at the planning stage and we continued to meet the demands of new and pre-existing customers.

I started at GB Railfreight and quickly became accustomed to changes in procedure and expectations. Managing the Doncaster depot I was responsible for traincrew totalling 50 over a wide geographic area, building and maintaining customer relationships and the whole management requirements that looking after a traincrew depot demands

Starting initially on a graduate placement I was trained on a multitude of subjects including finance, HR, business law and management skills, whilst getting first hand management experience “on the job”. The Course finished and I was successfully appointed to Doncaster Carr Loco managing 80 traincrew including safety management, competence, risk management, daily operations and union liaison.