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I lead our talented team of Account Directors, and am responsible for the overall business development and digital strategy for Ntara's clients. I build and maintain a profitable account portfolio for the agency.Responsibilities IncludeSales and Account Operations:Delivering results with complete funnel responsibility for creative and technical services revenueAchieving steady, predictable YOY Revenue Growth Maintaining active relationships with C-level executives in all key accountsFunctional management of the Account Team Creating sales playbooks, agency offering definition, and go-to-market strategiesPricing strategy and final approval of all agency SOWs and contractsSalesForce.com administration and optimization of internal sales processSales reporting, forecasting and analysisMarketing and New Business Development:Target market definition, account planning, and executionDevelopment and oversight of all company marketing activities and thought leadershipAgency lead on new client qualifications, pitches, RFP responses, and transitionsManagement of new business processes and company marketing / promotionManagement of high-level, partner relationships to ensure agency representation and for mutual profitabilityRepresent the agency as a thought-leader at trade shows and conferences Strategy and Innovation: Oversee the agency's strategy processes and deliverablesStrategic lead on major client strategy and business planning engagementsProvide strategic planning and direction on assigned account(s), and develop/present appropriate POVs to clientsFunction as the Subject Matter Expert in eCommerce (B2B and B2C), and digital strategy for leading branded manufacturers, technology companies, healthcare, retail, and more.

Responsible for spearheading and developing the interactive strategy (both in the sales cycle and in project execution) for major accounts, while managing client relationships and maintaining agency profitability. Primary responsibilities include proposal and presentation development and delivery, interfacing with C-level executives on strategic concerns, and serving as a communications nexus for creative and development teams. • Leadership of the winning business development and creative RFP teams for the redesign of Xerox.com and Xerox Interactive Agency of Record designation.• Development and implementation of client marketing strategies, including multi-lingual customer-facing communications, Ecommerce deployment and optimization, brand platform development, audience segmentation and research, lead-generation activities, loyalty campaigns, sales enablement programs, and analytics.• Complex, services-based account direction for a broad range of industries, managing a portfolio over $4million in direct services billing annually.• Successful C-level presentations for clients such as Xerox, Harman, Coleman, Bank of New York, Hunter Fan, Bell Helicopter/Textron, Lexmark, Simmons BeautyRest, Teradata, and Delta Dental.• Proven creative and business development success while working in time- and resource-constrained environments.• Authorship of strategic client deliverables, including Research Findings, Scope of Work, Functional Requirements, and Strategic Recommendation documents. • Passionate development of an immersive understanding of every client’s business environment and industry. Experience includes high tech, retail, healthcare, financial services, manufacturing, professional services, consumer durables, aviation, CPG, data warehousing, Big Data / Analytics, and more.

Responsible for the continuous improvement of agency operations, including the sales, discovery, project management, production, and post-production processes. Collaborated with senior management to develop innovative solutions to increase profitability, customer satisfaction, and employee confidence. Provided consultation for change management and company brand positioning.• Identified, developed, and created the processes and assets required to transition a software development and animation company into a project management-centric, full-service interactive agency.• Leveraged extensive budgetary experience in all project phases, from initial estimates through daily tracking, final invoicing, trending and P&L analysis.

Simultaneously managed relationships with multiple accounts while orchestrating the execution of a variety of projects. • Created and managed an onsite creative services team for a Fortune 500 client, serving 7 unique industries with various trade show, promotional, and marketing collateral. Delivered over 300 projects in less than 3 years. • Managed creative, technical, research, and client teams in a matrix environment.• Conceptually developed and implemented marketing and sales support materials for a Fortune 350 company, including presentations, Web sites, direct mail campaigns, and video productions and a 120-page product reference catalog.• Rapidly promoted from a Media Designer (graphic artist) position into a consultative, client-facing role.

Assistant producer of the documentary, “The Making of AOB,” in Athens, Greece. Responsible for strategic planning, concept development, shot selection, logistics, and interfacing with a multi-lingual production staff in a high-pressure, deadline-driven environment.