Andy Dixon Email & Phone Number

Mentor, Oh

Member of the Business Intelligence team with responsibility for enabling business transformation through process discovery/analysis and implementation of optimal workflow solutions.

-- Had responsibility for driving strategic alignment between Arrow and multiple vendors, with a strong focus on solutions that enable desirable business outcomes-- Managed and direct the efforts of a broad cross-functional team composed of sales, operational, technical and marketing resources, with 18 direct reports and more than 20 dotted line reports.-- Was accountable for overall health and growth of assigned vendor lines including key P&L measurements around OPEX and profitability-- Was responsible for driving strategic improvements in Arrow's IT systems to support broader business objectives

-- Managed a team of 10 Inside Sales team members who provided support for Arrow business partners around configuration, quoting and program/pricing information on multiple products including Fujitsu, Lenovo, StorMagic and others.-- Also managed 4 Engineering resources providing solution discovery, configuration assistance, education/enablement training and demonstration support for Arrow partners for Lenovo, Fujitsu, and StorMagic products.-- Worked closely with reseller and vendor partners to find solutions that allow them to resolve business problems-- Served as a member of the leadership team responsible for the Intel-based product sets within Arrow ECS, helping to set strategic and tactical direction across multiple vendor lines including Lenovo, Fujitsu and StorMagic products.

-- Served as a member of the leadership team responsible for the Intel-based product sets within Arrow ECS, helping to set strategic and tactical direction across multiple vendor lines including IBM/Lenovo and HP. -- Managed a team of 10 Solutions Architects/Engineers providing configuration assistance, education/enablement training and demonstration support for Arrow partners -- Responsible for project leadership and process optimization addressing multiple facets of the Intel server business ranging from Sales to Supply Chain. Included leading implementation of those projects across the engineering, sales and operations teams within our business-- Worked closely with reseller and vendor partners to help address and resolve business problems

-- Was responsible for working with an assigned account base to enhance sales by providing technical support/configuration assistance, knowledge of IBM programs and promotions, and general knowledge of IBM System x and BladeCenter product lines-- Developed an understanding of x86 processor technical foundations (Intel and AMD), basic storage principles (Fibre, iSCSI and direct-attach) and also knowledge of specific applications and operating systems-- Achieved numerous sales and technical certifications -- Developed, led and presented training classes on various technologies and tools.-- Developed and maintained Excel-based quoting tool that helped maximize profitability while also ensuring the best pricing to resellers.-- Personnel responsibilities included serving as an escalation point for issues, leading calls and meetings, on-boarding, developing and training all new hires as well as continuing to develop skills of existing employees-- Won numerous sales awards including Employee of the Year (2006). Most Knowledgeable (2006) and Arrow ECS President’s Club (2007)

-- Was responsible for recruitment of prospective students through telemarketing, face-to-face presentations and on-campus interviews. Included frequent travel both locally as well as nationally/internationally-- Secondary job responsibilities included serving as an advisor to the Director of Admission on policies and management, managing staff and students, event coordination, heading up projects and mentoring and training of new staff.