Andy Duffy Email and Phone Number
Andy Duffy work email
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Andy Duffy personal email
Highly successful financial services professional who delivers results through building relationships and collaborative leadership. Strong track record across Credit, Operations and Change Management - utilising analytical, strategic and innovative approaches.Excellent communicator, adept at executive stakeholder management.Passionate about developing others. Key Competencies:> Change Management> Operations> Sales Leadership> Understanding Business> Analysis and Problem Resolution> Developing and Inspiring Others > Relationship Management > Risk Management
Citizens Advice
View- Website:
- citizensadvice.org.uk
- Employees:
- 3947
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Member Board Of TrusteesCitizens Advice Jan 2023 - PresentEast Devon
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Channel DirectorPrimadollar Feb 2019 - Oct 2021Guildford, United KingdomPrimaDollar is a UK-based finance business (FinTech) with offices in China, Hong Kong, India, Bangladesh, Pakistan, Russia and the US. We solved a simple problem - factories in emerging markets can find it difficult to provide credit to buyers who want to work on open account with deferred payment. Our solution gave buyers open account deferred terms, with suppliers paid by us at shipment. PrimaDollar grew very quickly, by volume and geography. My primary achievements were to :- Drive rapid growth through leadership of the global team.- Define and implement a world-class credit risk assessment process.- Professionalise the operational performance.- Convert the ambiguities of CEO drive & vision, and IT capabilities / development, into a clear direction for the global teams. -
Talent CoachKaplan Jan 2018 - Feb 2019Delivering graduate level Financial Services Apprenticeship programmes, with specific responsibility for:• Relationship Management Programme• Senior Compliance and Risk Specialist Programme• Project Management ProgrammeProviding support for each Apprentice.Planning and delivering appropriate training and coaching.Assessing evidence / work submitted and providing feedback.Undertaking progress reviews and assessments.Engaging employers during the learning journey.
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Head Of Credit Services, Europe And UkHsbc Apr 2014 - Nov 2017LondonLeading operational credit processes (onshore and offshore) for Commercial Banking and Global Banking and Markets.- 6 global sites, c.400 people- Leading across a multi-cultural and global organisation- Managing stakeholders and executing a significant change agenda.- Reducing cost through automation, standardisation, and leveraging global process capabilities. -
Programme Director, Global Commercial Banking And Global Risk, Change DeliveryHsbc Aug 2011 - Mar 2014London And Hong KongLed the primary Global business transformation programme across HSBC's 20 major markets to re-enginner the end to end credit processes. - Leveraged scale through Global process standardisation, and a Centres of Excellence infrastructure.- Reduced time spent by Relationship Managers on 'process'- Improved the Customer experience by reducing 'cycle' time - 'time to decision' and 'time to cash'- Improved efficiency and generated multi-million dollar annual cost savings.- Freed up Relationship Manager time - created a $275M revenue opportunity
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Area Commercial DirectorHsbc Commercial Banking Apr 2009 - Aug 2011SussexLed a team of 30 Relationship Managers and support staff managing Corpoate and Commercial Relationships in Sussex - typically businesses with T/O £1m to £50m. Responsible for Agriculture in the South East.Member of the Brighton & Hove Economic Partnership.
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Head Of Commercial CentreHsbc Commercial Banking Dec 2007 - Mar 2009Accountable for Brighton Commercial Centre.Led and developed a team of Relationship Managers - driving income growth, managing credit risk, and delivering excellent customer service.
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Area Retail ManagerHsbc Retail Banking And Wealth Management Feb 2006 - Dec 2007City Of LondonLed a team of 45 Premier Relationship ManagersDriving customer acquisition and portfolio growth
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MemberBrighton And Hove Business Forum Limited Apr 2009 - Aug 2011BrightonBrighton and Hove Economic Partnership- A wide brief to influence economic activity in the City- Collaboration across Public, Private and Educational sectors
Andy Duffy Skills
Andy Duffy Education Details
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Cheltenham Grammar School
Frequently Asked Questions about Andy Duffy
What company does Andy Duffy work for?
Andy Duffy works for Citizens Advice
What is Andy Duffy's role at the current company?
Andy Duffy's current role is Finance Professional. Business Leader. Business Improvement & Organisational Change Leader..
What is Andy Duffy's email address?
Andy Duffy's email address is an****@****sbc.com
What schools did Andy Duffy attend?
Andy Duffy attended Cheltenham Grammar School.
What skills is Andy Duffy known for?
Andy Duffy has skills like Management, Change Management, Risk Management, Banking, Commercial Banking, Business Strategy, Crm, Financial Services, Business Planning, Portfolio Management, Investments, Strategy.
Who are Andy Duffy's colleagues?
Andy Duffy's colleagues are Amy White, Hannah Howard, Tefu Miah, Liz Lynn, Denis Mcalinden, Katy Latymer, Imogen Birch.
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