Andy Molina Email & Phone Number

Crofton, Md, Us

Crofton, Md, Us

Line office lead and VIP support

Rosedale, Maryland, United States

My position in Sales is to identify and understand customers' needs to deliver accurate product recommendations. I effectively prepare and deliver presentations and product demonstrations to promote features and drive sales. I organize, compile, and complete the filing of documents and records. I efficiently maintain client satisfaction by providing support on products, prices, and technical issues. I successfully train new warehouse employees, drivers, and inside sales representatives and… Show more My position in Sales is to identify and understand customers' needs to deliver accurate product recommendations. I effectively prepare and deliver presentations and product demonstrations to promote features and drive sales. I organize, compile, and complete the filing of documents and records. I efficiently maintain client satisfaction by providing support on products, prices, and technical issues. I successfully train new warehouse employees, drivers, and inside sales representatives and remain up to date on product knowledge including features, designs, and uses.key accomplishments in this position include:• Efficiently overseeing logistical operations and fleet management.• Receiving Customer Satisfaction award for outstanding service.• Growing inventory from 3.5M to 8M over 1.5 years. Show less

Maryland, United States

As Technical Support Agent, my role is to configure and test clients' computers, install software and peripherals, and perform the proper installation of cables. I efficiently troubleshoot hardware and software issues and conduct repairs. I am proficient at designing and building custom PC's based on customer requirements. I am able to detect and quarantine infected files, clean malicious files, and restore computers to a safe state. I deliver ongoing support over phone, email, text, and video… Show more As Technical Support Agent, my role is to configure and test clients' computers, install software and peripherals, and perform the proper installation of cables. I efficiently troubleshoot hardware and software issues and conduct repairs. I am proficient at designing and building custom PC's based on customer requirements. I am able to detect and quarantine infected files, clean malicious files, and restore computers to a safe state. I deliver ongoing support over phone, email, text, and video calls and I answer queries, address issues, and resolve concerns.key accomplishments in this role include:• Securing return business by providing outstanding customer service and support.• Successfully growing clientele through recommendations. Show less

Laurel, Maryland, United States

Efficiently operated canning line equipment. Ensured canning activities were completed in line with standard operating procedures. Maintained accurate canning records and logs. Identified repairs, oversaw regular maintenance of equipment, and followed health and safety procedures.

Laurel, Maryland, United States

Collaborated with store manager to delegate operations and ensure accurate implementation of strategies across the store. Communicated with clients to understand needs and recommend products to meet requirements. Organized and coordinated price changes and promotions to increase sales. Motivated team, drove sales, and monitored team performance.

Cheverly, Maryland, United States

Transported and delivered items according to schedule guidelines. Collected, loaded, and unloaded items from vehicles using forklifts and cranes. Reviewed orders to ensure that deliveries were complete, charges were correct, and the client was satisfied. Provided excellent customer service.