Ensuring the smooth execution of the planning process in order to guarantee the availability of all product (including all NPD rollout) whilst optimising customer service and cost.• Building the supply plan of the entity based on the validated sales forecasts, the co-packing plan and the stocks and supply/procurement parameters. • Checking logistic feasibility through analysis of the stock equations. Exchanging with Global Supply Chain regarding long-term issues (capacity, gap between capacity and demand).• Determining the stock and supply parameters according to the objectives of service rate, costs and global targeted stock.• Managing stock levels in accordance with the objectives of the country and analysing obsoletes and slow movers.• Defining and implementing action plans.• Decreasing shortages by the analysis of the causes.• Building the budgeted stock according to the stock and supply parameters.

A key member and driving force of the Watersmead Charity Committee. A voluntary employee group whose mission is to drive sustainability increase and fundraising for local charities. £250k raised in the last 8 years and an average cost avoidance to the business of circa £15k per year (storage/transportation/destruction costs/landfill). Since the Body Shop became BCorp certified the Watersmead Charity Committee has also ensured a donation of over 1,000 volunteer hours per year to help robustly support BCorp certification. In addition organised quiz nights, tombolas and staff bingo events to raise further funds.

Running systematic replenishment requirements in line with budgets and sales forecasts. Managing the UK stores’ inventory ensuring a high level of stock availability (OSA) is maintained. All new events set up, NPD demand correctly calculated and on time to support sales plans, events and launches. All new and refit Pulse stores opened on time with correct levels of stock and VM. Managing the Christmas uplift ensuring maximum sales are achieved.• Setting-up parameters in SAP to ensure events were supported with the optimal level of inventory.• Managing the replenishment of gift/seasonal stock to ensure maximum sell through and highlighting the action required on slow moving new products.• Maintaining the market assortment and PQ’s by store using the latest IWD plans.• Setting up NPD and calculated target stocks.• Managing the ZLS co-ordinators.• Managing the supply-chain execution of the Pulse (store refit programme) roll out.• Managing the UK (300+) store delivery schedule.

Providing critical commercial analysis and decision support to the EMEA Franchise Director and International team. Managing the commercial development of the northern European franchise markets ensuring profitable margin was achieved. Benchmarking of new products, setting the wholesale and RRP prices for the EMEAFR region. • Co-ordinating quarterly BME’s and reviewing the BME packs prior to publication.• Using analytics and information gathered from markets to support decision making on core range pricing, architecture and identifying profitable margin and sales opportunities.• Building NPD business cases to conduct commercially robust and realistic assessment. Determining optimal promotional and wholesale pricing.• Undertaking category performance reviews (sales margin, transactions, assortment profitability, product life-cycle analysis) to support strategic category planning.• Providing reporting analytics on key commercial KPI’s.

Managing and co-ordinating all technical and service aspects of a project/study for major clients within the pharmaceutical industry (Merck/Schering Plough, J&J). Including initial discussions with clients, development of the project specifications, documentation, setting up regional distribution Hubs, quotation of all associated costs, setting up the project and management of all related activities through to project/study completion.• Designing Supply Chain solutions to meet the needs of the trial.• Working with client to finalise logistical requirements.• Provision of reports and other information to the clients.• Conducting training at Monitor/Investigator Meetings.• Revenue/Revenue recognition - monitoring and recording change in scope of contracts. • Ensuring accurate and regular invoicing was completed.• Maintaining good manufacturing practice (GMP) - investigating and reporting on internal non- conformances.• Forecasting revenue on a monthly basis• Client/site enquiry management.• Design and implementation of required SOP’s (standard operating procedure) to support specific study requirements.