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Andy Feehely is listed as Senior Manager, Service Development and Improvement at The NRMA at The NRMA, a with 997 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Andy Feehely.
Andy Feehely previously worked as Senior Manager, Service Development and Improvement at The Nrma and Manager, Membership Services at Velocity Frequent Flyer. Andy Feehely holds Diploma, Business Studies from Buckinghamshire Chilterns University College.
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A seasoned management professional with extensive expertise in customer service and operations across the airline, loyalty, and motoring sectors. Committed to driving excellence and implementing customer-centric strategies, I have a consistent track record of delivering tangible business outcomes through strategic leadership and effective team management.
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A career timeline built from the work history available for this profile.
Sydney Olympic Park, New South Wales, Australia
>Spearhead strategies to enhance complaints management, quality assurance, and back-office operations >Manage escalated issues with media, legal, cost, and brand implications >Lead service improvement and transformation initiatives >Oversee recruitment, development, and management of high-performance teams >Contribute to financial management and budgeting processes
Sydney, Australia
>Consolidated contact centres, yielding significant cost savings >Directed operational aspects of Velocity Frequent Flyer program relaunch >Managed membership operations across multiple call centre sites >Received Best Customer Service awards for Velocity Frequent Flyer program
>Managed outsourced call centre services, delivering annual savings of $3m >Ensured alignment of service delivery and standards >Contributed to the growth and success of Velocity Frequent Flyer program
>Managed inbound call centre operations supporting multiple markets >Consolidated call centre operations for improved efficiency
Other employees you can reach at mynrma.com.au. View company contacts for 997 employees →
Benjamin Dawson
Colleague at The NrmaGreater Brisbane Area, Australia
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Stuart Kidd
Colleague at The NrmaGreater Sydney Area, Australia
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Michelle Lacey
Colleague at The NrmaBrisbane City, Queensland, Australia
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James Barker
Colleague at The NrmaSydney, New South Wales, Australia
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Robyn Carter
Colleague at The NrmaGreater Sydney Area, Australia
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Robert Radocchia
Colleague at The NrmaGreater Sydney Area, Australia
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Kamal Naidu
Colleague at The NrmaGreater Sydney Area, Australia
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George Whisker
Colleague at The NrmaGreater Sydney Area, Australia
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Gail Hutson
Colleague at The NrmaMillers Point, New South Wales, Australia
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Bronwyn Wells
Colleague at The NrmaGreater Sydney Area, Australia
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Quick answers generated from the profile data available on this page.
Andy Feehely works for The NRMA.
Andy Feehely is listed as Senior Manager, Service Development and Improvement at The NRMA at The NRMA.
Andy Feehely is based in Greater Sydney Area, Australia while working with The NRMA.
Andy Feehely has worked for The Nrma, Velocity Frequent Flyer, Virgin Australia, and British Airways.
Andy Feehely's colleagues at The NRMA include Benjamin Dawson, Stuart Kidd, Michelle Lacey, James Barker, and Robyn Carter.
You can use AeroLeads to view verified contact signals for Andy Feehely at The NRMA, including work email, phone, and LinkedIn data when available.
Andy Feehely holds Diploma, Business Studies from Buckinghamshire Chilterns University College.
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