Andy Fellows Email & Phone Number

Newcastle, Australia

Working with Department of Education NSW to assist in cut over of services for 2000+ schools and various TAFE campus' to NBN network.

Sydney, Australia

Using co-ordination, planning and management skills to deliver projects for various high profile customers across multiple services including Telephony, Ethernet, DSL, and SIP trunks. Following project management principles to run projects keeping all parties informed and managing risks and issues in a timely and pro active manner, which is providing good.

Sydney, Australia

Managed a team of 3 network technicians, and performed hands-on tasks as required, rolling out networks in Asia Pacific for Galileo, Avis, Budget, RCI and Trend West. Responsible for day-to-day running of Operations including escalations, shift rosters, travel and training budgets, training requirements and annual staff appraisals. Acted as central liaison.

Project managed a cross-functional team of 40 permanent and contract staff (based in Croydon, Liverpool, Hemel Hempstead, and London) in the data cleanse of all 10,000 customer sites.

Installed Cisco routers on Frame Relay/MPLS networks in Hemel Hempstead. Strengthened customer relationships by providing dedicated consultancy on VPN networks to high profile customers.

Part of shift team responsible for fixing customer faults on Frame Relay/ATM networks by using management tools HP Openview, Newbridge 46020, and Ciscoworks.

Part of shift team responsible for fixing customer faults on Frame Relay/ATM networks by using management tools HP Openview, Newbridge 46020, and Ciscoworks. Accomplishments:Prioritised shift workload to ensure most significant faults fixed in appropriate timeframe by use of available management tools or escalation to next level Recommended circuit.

Part of shift team responsible for fixing customer faults on X.25 network for over 1,000 travel agencies.Accomplishments:Adopted different procedures for various software versions of Focal Point to enable faster identification of faults by 10% Improved communications room equipment conditions by removing unused equipment and cabling after documenting all.