Andy Flowers Email and Phone Number
I am an experienced service and standards driven General Manager who fully utilises my skills and knowledge to drive the business forward. I have great branded experience gained at large leisure organisations.I enjoy the challenge of leading a team and have managed teams of all sizes. I have developed numerous team members and managers alike. I enjoy working within a learning and development culture and am aware that my actions and behaviours directly affect others. I take great my pride in my team and its development.I have vast experience of delivering KPI's as well as conducting reviews, balanced scorecard appraisals and having a thorough knowledge of Employment Law.I am used to being fully P&L accountable and enjoy the challenge of driving sales whilst controlling cost lines.In previous roles I have had the opportunity to be a voice across the area and have used this opportunity to influence others with regard to the specific task. I worked on a focus group looking at the customer journey, the barriers we put in their way and how we must see things from their perspective and how this can influence our decision making.
The University Of Salford
View- Website:
- salford.ac.uk
- Employees:
- 5651
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Head Of Food And BeverageThe University Of SalfordSheffield, Gb
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Head Of Food & BeverageThe University Of Salford Apr 2024 - PresentSalford, England, United Kingdom
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General ManagerUnicus Sheffield Limited Sep 2014 - Apr 2021Sheffield, United Kingdom -
Operations ManagerJohn Bee Limited Oct 2012 - Sep 2014John Bee Limited is a long established family business specialising in the repair of cars that have been involved in a collision. The business also has a far reaching and excellent reputation for the restoration of old and classic cars.ResponsibilitiesMy main role is to oversee the business on a day to day basis alongside the owner. My duties include the processing of payments, arranging collection and delivery of vehicles, managing the body shops workload, controlling stock, Health & Safety and the development of the workforce.AchievementsImproved the profitability of the business by conducting a cost analysis of current suppliers.Introduced a personnel system including training records.Created a business development plan for the expansion of the business.Currently working on a way in which customers can track the progress of their repair online.
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Director Of OperationsRenishaw Park Golf Club Jan 2012 - Oct 2012Sheffield, United KingdomRenishaw Park Golf Club is a private members golf club with approximately 650 members based in the South of Sheffield. The club has a reputation for being one of the best courses in the County.ResponsibilitiesFull operational control of the club including all staff issues, as well as managing the retained golf professional. I have full financial accountability and responsibility for growing membership alongside other marketing initiatives, increasing income and bringing costs into line. There is also an emphasis on improving policies and procedures.AchievementsI put into place a purchase order system to help with cost controls as well successfully reducing costs by renegotiating several contracts. Through specific targeted marketing I recruited several full playing members and numerous corporate members. Started the process of overhauling the personnel system and making improvements to all current policies and procedures in areas such as risk assessments.Currently working on the menus and packages to ensure consistency of delivery and profit via dish specifications. -
General ManagerNamco Operations Europe Limited Mar 2010 - Jan 2012Namco Operations Europe Limited is the leisure business of the Japanese based Bandai Namco organisation. The business concentrates on bowling centres and arcade machines.Responsibilities:Operational control of a 26 lane bowling centre, a health club, a children's soft play area and a 900 capacity nightclub. Fully P&L accountable with autonomy for budgets such as marketing and maintenance. I also had direct management of a large team of staff and managers.Achievements:Managed the business through very turbulent times and introduced a cost base that allows for profit to be made. The health club is currently trading 20% above last year and has achieved a membership level of 1000 (+200 vs. last year) for the first time in its history.Co-promoted an event in the night club with headline act Jaguar Skills (Radio 1 and Radio 1 Extra.) Used brand experience to write a site standards audit.
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Fast Track General ManagerRank Leisure Apr 2008 - Apr 2009Rank Leisure is a leading European gaming business. They operate bingo clubs and casinos in the UK with complementary on-line gaming and bookmaking services.Responsibilities:I had full operational control of a bingo club including the management of all staff and operational policies and procedures. Ensuring customer interaction is maximised to help drive loyalty to club and online business. Achievements:Granted Personal Management License by Gaming BoardUsed previous experience to write a Brand Standards Audits that was adopted by the Brand and rolled out across 102 clubs.Appointed to National Food Committee as regional representative.Appointed to Regional Promotion Committee to implement area initiatives and allocation of £240k budget;
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General ManagerHollywood Bowl Nov 2002 - Apr 2008Hollywood BowlHollywood bowl are tenpin bowling centres that include a bar, a café and a large machine area. Formerly part of the Mitchell's and Butlers Group it was sold in 2010 to AMF.Responsibilities:I had full operational control of a busy bowling centre which included full P&L accountability, development responsibility for managers and team leaders and all aspects of recruitment and training.Achievements:Appointed District TrainerAppointed to Brand Committee to study culture and change behaviours and attitudes.Removed Glasgow site from being an underperforming asset by achieving 108% managerial profit at end of first year.Achieved 25% sales growth during time in Glasgow.Achieved 107% managerial profit in first year in Leeds.Awarded General Manager of the Year 2007.
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Food And Beverage ManagerSheffied Sports Stadium Nov 1995 - Jul 2002Sheffield Sports StadiumOwlerton Stadium, owned by A&S Leisure is the premier sports stadium in the North of England specialising in sports such as greyhound racing, speedway and stock car racing.Responsibilities:Overall responsibility for a catering department with an annual turnover of £1.9 million and consisting of a 140 seated restaurant, several food points and outlets and five bars. I oversaw the conducting and reporting of weekly stock takes. Dealing with numerous suppliers to ensure best possible prices for various productsAchievements: Increased food GP from 65% to 67%Increased wet GP from 69% to 72%Introduced training planner and induction process.
Andy Flowers Skills
Andy Flowers Education Details
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Sheffield CollegeHospitality And Catering Management -
Tapton School
Frequently Asked Questions about Andy Flowers
What company does Andy Flowers work for?
Andy Flowers works for The University Of Salford
What is Andy Flowers's role at the current company?
Andy Flowers's current role is Head of Food and Beverage.
What schools did Andy Flowers attend?
Andy Flowers attended Sheffield College, Tapton School.
What skills is Andy Flowers known for?
Andy Flowers has skills like Customer Service, Management, Operations Management, Event Management, Leadership, Team Building, Event Planning, Coaching, Strategic Planning, Sports, Budgets, Inventory Management.
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Andy Flowers
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