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Andy Forrest Email & Phone Number
UC Solution Architect
at
Charterhouse Group
1 work email found
@cvdgroup.com
2 phones found area 743
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
UC Solution Architect
Location
Greater Liverpool Area, United Kingdom
Company size
Who is Andy Forrest? Overview
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Quick answer
Andy Forrest is listed as UC Solution Architect at Charterhouse Group, a with 168 employees, based in Greater Liverpool Area, United Kingdom. AeroLeads shows a work email signal at cvdgroup.com, phone signal with area code 743, and a matched LinkedIn profile for Andy Forrest.
Andy Forrest previously worked as Presales Technical Consultant at Charterhouse Group and Group Connectivity Services Manager at Charterhouse Group. Andy Forrest holds Mcse 2003 from Microsoft.
Company email context
Email format at Charterhouse Group
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{first}.{last}@cvdgroup.com
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AeroLeads found 1 current-domain work email signal for Andy Forrest. Compare company email patterns before reaching out.
Profile bio
About Andy Forrest
I specialize in bridging the gap between technology solutions and business needs, ensuring that organisations maximise their Unified Communications (UC) investments. With a deep understanding of the UC landscape, including VoIP, connectivity and collaboration tools, I work closely with new and exisiting customers to design and implement solutions that enhance communication, foster collaboration, and drive productivity.My role involves a blend of technical expertise and strategic insight. I engage with stakeholders to assess their current communication infrastructure, identify pain points, and recommend tailored solutions that align with their goals. Whether it's conducting detailed needs assessments, delivering compelling product demonstrations, or providing technical support during the sales process, I am committed to ensuring a seamless transition from concept to implementation.A key part of my approach is staying abreast of the latest industry trends and technological advancements. This allows me to offer innovative solutions that not only meet today's requirements but also future-proof the organisation’s communication strategy. By leveraging cutting-edge technologies and best practices, I help businesses achieve a competitive edge in their communication capabilities.With a track record of successful UC deployments across various industries, I pride myself on my ability to simplify complex technical concepts for non-technical audiences, fostering understanding and confidence in the proposed solutions. My goal is to build long-term partnerships based on trust, transparency, and a shared vision for success.In summary, I am dedicated to transforming communication challenges into opportunities, empowering businesses to connect, collaborate, and excel in an increasingly digital world.
Listed skills include Managed Services, Networking, Unified Communications, Telecommunications, and 20 others.
Current workplace
Andy Forrest's current company
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Charterhouse Group
8 roles
Andy Forrest work experience
A career timeline built from the work history available for this profile.
Presales Technical Consultant
Current
Apr 2024 - Present
Group Connectivity Services Manager
Jan 2023 - May 2024
Group Provisioning Manager
Mar 2021 - Jan 2023
Network Operations Manager
Process Development: Design and maintain comprehensive operational business processes for provisioning and support within the department.Solution Delivery: Implement complex networking solutions, including SIP and Multisite MPLS.Supplier Relationships: Build and maintain functional relationships with strategic suppliers.Performance Reviews: Conduct regular monthly performance reviews with key strategic suppliers, providing critical feedback on performance and areas for improvement.Pre-Sales and Technical Support: Offer provisioning pre-sales support and perform technical checks on proposed UC solutions.Technical Advice: Provide technical product advice to customers and team members.Customer Experience: Focus on delivering high levels of customer experience consistently.Escalation Point: Serve as the primary escalation point for all provisioning and customer support issues, both internally and externally.Performance Monitoring: Set and monitor KPIs for team members and SLAs for the department.Team Management: Conduct regular individual and team catch-ups to review case management and performance.Personnel Growth: Foster a culture of continual development through PDP plans and encourage personal growth within the team.Training and Best Practices: Regularly provide training and best practices to team members on new and current technologies.Customer and Supplier Relations: Promote a culture of building solid, long-lasting rapports with customers and suppliers.Customer Communication: Set high standards for keeping customers regularly updated during provisioning life cycles and support issues.Performance Appraisals: Generate and deliver annual team appraisals.Task Allocation: Assign key tasks, activities, and cases to team members.Billing Support: Support the internal billing team to ensure billing queries and newly provisioned services are billed accurately, correctly, and on time.
Sep 2011 - Mar 2021
Business Development Manager
Carphone Warehouse
Sep 2010 - Sep 2011
O2 Business Sales Account Manager
Field Based Account Manager. North Western Business Coach liaising and supporting 19+ Branches with Circa 260+ Staff • Managed new business generation, outstanding customer service, retention & profitability• Drove results through leadership, people management and innovative new training• Managed HR including recruitment, training, development, discipline and grievances• Responsible for providing Business IT coaching for 19 branches and 260 staff within the North West• Became first point of contact for colleagues with Hardware, Software and Telephony related issues.• Generated training documentation for colleagues to improve knowledge base on a number of I.T & Telecoms areas ranging from; up and coming mobile broadband products (HSDPA) to wireless networks. • Responsible for aspects of management and commercial development• Developed and implemented improved business processes and procedures • Generated and maintained budgets, forecasts, targets, strategy and business systems & processes• Attended and actively promoted the company through regional business fairs in order to increase company’s business presence throughout the region.
Aug 2006 - Sep 2010
O2 Business Sales Specialist
Working out of the O2 Trafford Centre Store – Customer Service Store of the Year 2004 - 2006• Generating new business through new and existing customers • Up Selling additional products and services• Telephone enquiries-problem solving• Working to a set KPI Structure• Providing a first-class customer experience• Dealing with enquiries and advising customers on the best mobile telephony solutions.
Sep 2003 - Aug 2006
7 education records
Andy Forrest education
Mcse 2003
Microsoft
Telecommunications Engineering
Hnd, Information Systems
Avce, It
Gcse
West Derby Comprehensive School
N+, System, Networking, And Lan/Wan Management/Manager
Comptia
Ccna, System, Networking, And Lan/Wan Management/Manager
FAQ
Frequently asked questions about Andy Forrest
Quick answers generated from the profile data available on this page.
What company does Andy Forrest work for?
Andy Forrest works for Charterhouse Group.
What is Andy Forrest's role at Charterhouse Group?
Andy Forrest is listed as UC Solution Architect at Charterhouse Group.
What is Andy Forrest's email address?
AeroLeads has found 1 work email signal at @cvdgroup.com for Andy Forrest at Charterhouse Group.
What is Andy Forrest's phone number?
AeroLeads has found 2 phone signal(s) with area code 743 for Andy Forrest at Charterhouse Group.
Where is Andy Forrest based?
Andy Forrest is based in Greater Liverpool Area, United Kingdom while working with Charterhouse Group.
What companies has Andy Forrest worked for?
Andy Forrest has worked for Charterhouse Group, Lloyds Ip Limited, Carphone Warehouse, and O2 (Telefónica Uk).
How can I contact Andy Forrest?
You can use AeroLeads to view verified contact signals for Andy Forrest at Charterhouse Group, including work email, phone, and LinkedIn data when available.
What schools did Andy Forrest attend?
Andy Forrest holds Mcse 2003 from Microsoft.
What skills is Andy Forrest known for?
Andy Forrest is listed with skills including Managed Services, Networking, Unified Communications, Telecommunications, Voip, Mpls, Ip, and Mobile Devices.
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