Focusing on implementing forward thinking IT change across the wider Entrust organization. Leading a team of engineers who's main focus is making the user experience better for all Entrust employees worldwide. We will be looking at automating processes and access, streamlining onboarding, and generally trying to make everyones lives easier.

Director of IT @ Onfido Responsible for the day-to-day internal IT support at Onfido - Since joining the company in early 2016 I have seen it grow from 60-something to the 700+ we have today. Over a year of my time at onfido was spent as the sole IT support for almost 200 staff. and am now managing a team of world calss IT support engineers supporting our growing worldwide staff.I currently oversee a fleet of around 650 Macs and around 30 ubuntu linux devices. As well as looking after the office infrastructure for our main London office, and international offices. Amongst others, I am experienced in the following - - Jamf / Casper (Jamf Certified Tech)- Confluence / Jira- Ordering and Logistics- IT Policy Creation- Audits ( ISO 27001 / SOC2 / SOX )- G-Suite Administration- Onelogin- 1password- Office 365- Zendesk- Talkdesk- AWS- Cisco Meraki- Darktrace- Windows Server- Active Directory- Slack- Asset Management- Remote Support- Procurement and Logistics- People Management

Team lead for IT @ Onfido Responsible for the day-to-day internal IT support at Onfido - Since joining the company in 2016 I have seen it grow from 60-something to the 500+ we have today. Over a year of my time at onfido was spent as the sole IT support for around 150 staff. and am now managing a team of IT support engineers supporting our growing worldwide staffI currently oversee a fleet of around 450 Macs and around 30 ubuntu linux devices. As well as looking after the office infrastructure for our main London office, and international offices. Amongst others, I am experienced in the following - - Jamf / Casper (Jamf Certified Tech)- Confluence / Jira- Ordering and Logistics- IT Policy Creation / ISO 27001- G-Suite Administration- Onelogin- 1password- Office 365- Zendesk- Talkdesk- AWS- Cisco Meraki- Darktrace- Windows Server- Active Directory- Slack- Asset Management- Remote Support- Procurement and Logistics- People Management - Project Management

Remote support for Jayex's software and general Windows support for the companys range of software for the healthcare industry. Also responsible for processing new orders, new software installations and remote training sessions.

Solving all IT issues via a ticketing system. from computerhardware problems to active directory and login problems,projectors, smartboards, networking issues. Macs, Phones,Ipads, Android, PC’s etc. Solving problems with staffand students both directly, via email or over the phone.School has 1300 students and 170 Staff(Originally 12 month temp contact but kept on full time)