Andy Watson Email and Phone Number
Consummate Software Trainer and Customer Support Specialist with excellent leadership and communication skills and is passionate about helping people succeed. I have the flair to learn how to use proprietary software quickly and have successfully trained and supported clients throughout North America by providing:
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Child Care Licensing SpecialistPlasp Child Care Services Nov 2011 - Present• • Exceed goals through effective task prioritization and great work ethic• Conduct research into computer-based training products for creating in-house training materials• Provide training and support to approximately 1,000 staff and 5,000 external clients for the company• developed applications• Successfully developed, launched and maintained software application training programs • Create and maintain training videos• Develop applicable user documentation• Create test scenarios and test cases for PLASP's new Parent Web Portal and PLASP's Child Attendance App -
Education Solutions Services ManagerSrb Eduction Aug 2006 - Apr 2010Markham, Ontario, Canada• Trained and supported clients on enterprise software applications throughout the province of Ontario• Scheduled in-house, on-site and web-based training sessions for clients• Successfully developed, launched and maintained Web-based training videos• Effectively developed curriculum and instructional materials for clients and staff based on client requirements• Performed gap analysis and documented business requirements for new-generation software products• Collaborated with Technical Team to design and develop software products and associated documentation• Supplied feedback to both Development and Quality Assurance departments to ensure the success of changes made to the software
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Education And Learning Services Senior TrainerAdministrative Assistants Ltd Jan 2001 - Jul 2006Burlington, Ontario, Canada• Established on-site and web-based training and support of enterprise software for over 100 clients across North America• Led Training team in successfully developing curriculum, instructional materials, and delivery methods for clients and in-house staff• Engaged with the Project Management team to ensure effective implementation of software enhancements and delivery of training for clients• Conducted training, support, and certification of over 75 employees• Effectively developed curriculum and instructional materials for clients and staff based on client requirements
Andy Watson Education Details
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Bachelor Of Arts - Ba -
Bachelor Of Education - Bed
Frequently Asked Questions about Andy Watson
What company does Andy Watson work for?
Andy Watson works for Plasp Child Care Services
What is Andy Watson's role at the current company?
Andy Watson's current role is Accomplished Software Trainer and Support Analyst.
What schools did Andy Watson attend?
Andy Watson attended University Of Toronto, York University.
Who are Andy Watson's colleagues?
Andy Watson's colleagues are Assal Ghods, Nabanika Chowdhury, Rece, Sherryann Phillip, Anita Dookeran, Uzma Abbasi, Rece, Paula Simons, Sara A.
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Andy Watson
Public Affairs | Strategic Communications | Media & Government Relations | Spokesperson | Issues Management | Writing | Engagement | Media Trainer | Referee | Sport Comms | Collaborator | Facilitator | Mentor | ConnectorGreater Victoria Metropolitan Area2uvic.ca, gov.bc.ca -
Andy Watson
Cambridge, On -
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