Throughout my career, I have remained a resourceful and results-driven professional with demonstrated success in directing all aspects of collections and recoveries in areas such as property management, residential lettings and commercial collections across a range of industry sectors. My track record of achievement is directly tied to my proven track record of success in developing and implementing operational strategies and policies aligned with organisational goals and objectives.I'm instrumental in establishing and maintaining strong relationships with internal and external stakeholders.I have proven expertise in overseeing and managing teams to meet targets whilst adhering to compliance regulations.Employees recognised me for frontline collections and legal recoveries with technical systems development and implementation skills and a proven track record in improving growth rate year-on-year whilst reducing staff overheads.Proficient in managing high-performance teams and driving results through process improvement, automation, and stakeholder engagement.I am confident that my wide range of knowledge and talents will allow me to contribute to the success of your company. Feel free to reach out to me via LinkedIn