Andy Gonzales

Andy Gonzales Email and Phone Number

Managed Print Services, Senior Customer Service Technician at Taylor Made Business Systems @ Taylor Made Business Systems
concord, california, united states
Andy Gonzales's Location
Manteca, California, United States, United States
Andy Gonzales's Contact Details

Andy Gonzales work email

Andy Gonzales personal email

n/a
About Andy Gonzales

MANAGED DOCUMENT SERVICES -Taylor Made Business Systems helps companies with our totally different approach to freeing up your IT resources.With our effective Managed Print Services and our Quarterly Business Reviews we have helped our clients:• Optimize IT time• Reduce print volume• Control environmental waste• Meet profit goals.Our no-cost assessment service uncovers problem areas, over- or under-utilization of assets and the hidden costs of doing business as usual.Other benefits of Managed Print Services (MPS):* Reduce IT Help Desk calls by 40%* Improve User Productivity* Improve device Up-timeBy outsourcing your printer management to Taylor Made, you can redeploy IT resources to focus on your company's core business and save money with "One Vendor - One Invoice" for all of your document needs!

Andy Gonzales's Current Company Details
Taylor Made Business Systems

Taylor Made Business Systems

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Managed Print Services, Senior Customer Service Technician at Taylor Made Business Systems
concord, california, united states
Employees:
5
Andy Gonzales Work Experience Details
  • Taylor Made Business Systems
    Senior Technicial Service Specialist
    Taylor Made Business Systems Aug 2011 - Present
    I am a Senior Technical Service Specialist providing installation, service and repair of the Kyocera and Samsung line of office products. I am also providing connectivity support for these products. I also perform customer training for our customers. I help manage the MPS solutions services for our customer base as well as providing sales support for assessments, demonstrations and management of a wide variety of different software solutions
  • Four Copies
    Senior Technicial Service Specialist
    Four Copies Jul 2008 - Aug 2011
    Stockton, California Area
    Xerox Service Technician▪ Xerox Customer Service Technician/analyst, for an Authorized Xerox Dealer/ Agent. I serviced all different models of Xerox copiers, Faxes, Printers. I also set up networks in order to insure the correct operation of printing, scanning to shared directories, scan to email, and faxing. Including setting up wireless printing and scanning. I managed all inventory and also delivered, installed, setup, trained all machines and customers for this company. I handled all escalations and customer issues. Self managed my time and resources.
  • Xerox Through Manpower
    Senior Technicial Service Specialist
    Xerox Through Manpower Apr 2005 - Feb 2008
    Central Valley Ca.
    I worked for Xerox Corp. through Manpower Temp. Service. I serviced multiple Xerox Hi speed copiers, fax machines, and printers. I had a large territory with several hundred machines. I traveled from office to office, managed part levels, dealt with customer issues to insure customer satisfaction, performed time management plans, ordered parts, and performed customer training.
  • Quiznos
    Franchise Owner
    Quiznos May 2003 - Nov 2005
    Modesto, California Area
    Franchise owner, In charge of all aspects of Daily operation including, Hiring and scheduling employees, complete set up of store daily, ordered all inventory and food, implemented daily cleaning tasks, rotated inventory, ran cash register, dealt with any customer issues, took care of all accounting throughout store, made daily bank deposits, handled all employee scheduling issues.
  • Xerox
    Customer Service Technician
    Xerox Dec 1988 - Apr 2003
    I serviced mid volume MFP's. Managed a territory of several hundred machines, Dealt with customer issues as they came up to insure customer satisfaction. Managed an accurate inventory of parts, performed firmware upgrades, set up Scanning and printing. Worked with a team to insure our goals were reached.

Andy Gonzales Skills

Managed Print Services Customer Satisfaction Troubleshooting Training Equipment Repair Customer Service Document Management Management Technical Support Time Management Help Desk Support Software Installation Printers Scanners Sales Operations

Frequently Asked Questions about Andy Gonzales

What company does Andy Gonzales work for?

Andy Gonzales works for Taylor Made Business Systems

What is Andy Gonzales's role at the current company?

Andy Gonzales's current role is Managed Print Services, Senior Customer Service Technician at Taylor Made Business Systems.

What is Andy Gonzales's email address?

Andy Gonzales's email address is ag****@****ess.com

What skills is Andy Gonzales known for?

Andy Gonzales has skills like Managed Print Services, Customer Satisfaction, Troubleshooting, Training, Equipment Repair, Customer Service, Document Management, Management, Technical Support, Time Management, Help Desk Support, Software Installation.

Who are Andy Gonzales's colleagues?

Andy Gonzales's colleagues are Shanecqua Taylor.

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