I'm a big fan of technology and the ingenious uses it can be put to; in business I try wherever possible to use it to improve efficiency and processes. I've worked in the services business for many years leading teams which create genuinely useful services, backed by continual improvement and a focus on customer service.At BrightCloud we are currently leveraging Cloud technologies to cut costs and increase availability of our customer's IT along with utilising the latest mobile technologies to increase their efficiency. We focus on delivering the best possible user experience by optimising application delivery at all stages from the data centre to the desktop.Now we have merged with HybrIT Services we have a powerhouse of services capability and reach having doubled in size but with a shared focus on customer service and agility.