Andy Guan Email & Phone Number

中国 上海市

1, Combined with the enterprise development strategy and based on the actual China customers demand oriented, responsible for formulating the company information for the medium and long term strategic planning(1-3-5years), evaluation the project ROI with smart project implementation plan,managment total IT's annual budget under monthly IT costs control and review follow up, make the enterprise information management system（Infrastructure and Application）, develop informatization standard specification procss and KPIs from ITIL standard;2. Responsible for the company's information network architecture planning, construction and organization, formulation of the operation process of IT infrastructure platform (DC,Hardware and System,software,outsoucing etc.), formulation of network security and information security measures, organization and implementation of relevant formal certification (ISO20000, ISO27001), and implementation of intensive management of IT resources;3. Responsible for the overall architecture of local Core information system (including self-built data center and cloud-based hybird architecture with high availablity and DR BCP plan as well), and standardizing and adapting to the MAPFRE global IT standards,completing transnational and cross-team project management for implementation based on the actual business scenarios and requirements in China, established the enterprise core information Application system as well like digital solution and multichannel integration support open API gateway.4. Responsible for introducing innovative technologies and management tools and team building, optimizing the availability and iteration efficiency of the overall information platform, and forming a stable and efficient IT operation and business development team. Totally according and following ITIL,Agile(Scrum) standard, in future will also guide for the Devops and Microservice innovation evaluation.

Shanghai

As IT infrastructure manager to leader the system and Network IT architecture project design, development, integration to support of the technical solutions and also consider effectively cut costs, leverage best practices and processes, and provide an avenue for organizational growth. Built and leader infrastructure teams about 10+ technical engineers and supporters, Architecture and Management the Scope of Linux(Redhat,CentOS)、Windows(Server2008-2012),Network(Cisco,Juniper),WAN(MPLS,SDH,DDN),Firewall(ASA,Netscreen)Storage(NetAPP) Database(Mysql,Oracle),Middleware(WAS),LB(F5)Cloud(AWS,Azure,Cloudfoudry,Openstack),Bigdata(Hadoop,Cloudare),ITIL(BMC Remdy,Servicedesk plus,Ops Monitor,Itop,APM,SCCM,Process Manager)Devops(Puppet,Chef),Container(Docker), JAVA etc. - ITIL process design and Management - IT budget preparation and management - IT audit, Security and Process Management - IT infrastructure strategy plan control - IT infrastructure improvement combine with company business analysis Report Directly to: IT Head Number of Subordinate: 10 Achievements: Success Project list： Cloud- AWS Azure and Openstack platform build Bigdata- Hadoop and Cloudare setup also involved EMR Container- Docker platform testing for business service image Server Virtualization Project - migration all server PTV IT Datacenter Build Up - 200sqm and 60 racks for production in shanghai Regional WAN Upgrade Project IT DR Drill with BCP ITSM Project RTOM Regional Core System Release Branch Rollout IT Network/WAN Redundancy Solution Upgrade Project IT Server Virtualization Project Local AS400 Core System migration IT Certified info:ITIL,PMP,CCNP,CLP,MCSE,VCP, OCP

中国 上海

Responsible for setup local and assistance Regional IT Project，also communication with local IT internal and external resource to success accomplish the project. Combine with the PMI process to make the investigate, request, approval, launch, Implement, schedule plan, budget control etc.，all jobs need be totally under smoothly manager.Achievements：-- AS400 core system migration：smooth change the core system from AS400 i810 to new machine i520,also include OS upgrade and data migration, new core system performance improvement is five times, and Offline batch job time saving 80%。-- Regional WAN architecture upgrade：accomplish the RWAN upgrade include Firewall ASA5520 added and configuration, Cisco WAAS Accelerate setup also manager vendor resource NTT to follow the schedule plan do the pre-configuration and local testing verify, communication with Regional Network Team to available the RWAN redundancy -- IT branch rollout：IT setup for new branches’ rollout, include Beijing, Guangzhou, Chengdu, Shandon, Shenyang, Tianjin, Nanjing etc., more than 20`s city success launch.-- Datacenter build up ：Design and build up all the IT facility include PS cabling, AC,UPS,Rack,FM200, PABX, Network, WAN，also involve ITIL process to manager the routine operation job to keep the SLA and KPI up to standard.

中国 上海

Service desk support Technical support （ Server and Network）

Master'S Degree, Software Engineering

Bachelor'S Degree, Computer Science