I have significant experience in senior positions from technical delivery through to Service & Business Management leadership teams.My ethos is that a Business Management function always works in partnership with the business to make it successful through both the establishment of long term strategies and the delivery of short - medium term initiatives toward those.Specifics:Delivering significant improvement in service performanceDriving efficiency and effectiveness to reduce overall operational costsProven track record of change delivery and Service TransitionCustomer centric ethos, performance measurement, analysis and challenge to drive a performance culture.Excellent relationship, influencing skills and experience of managing multiple and diverse stakeholder groupsPeople development and management Self motivated with a focus on delivery and results at paceEnthusiastic personality