• Generate leads, merchant on-boarding, and managing accounts including Lords Mobile (IGG), Tinder, Point Blank (Zepetto), Xsolla and VIU.• Perform market research on competitive landscape and industry trends, particularly in digital content, gaming, and digital payment industry.• Elicited stakeholder feedback and input through interviews and surveys and collaborated with cross-functional teams to improve customer service experience.• Implemented regular business opportunity analysis to help team to improve business decisions making.Taking major part in compliance and risk assessment project, which includes: doing ground research and analysis, building SOPs, executing the KYC process, and maintaining periodic reviews post-launch.• Build and scale up the capabilities of content compliance team. • Designing and coordinating the preparation and ongoing review of policies, procedures, training materials, and other communication tools.

• Planned, supervised, and coordinated daily activity of 7 salesperson.• Compiling daily performance metrics. to track and analyze sales data, resulting in 37% increase in sales performance in 2018.• Proposed solutions to improve system efficiencies in account tracking on new and existing clients, leading to a 20% increase in new clients in 2018.• Implemented real-time inventory data and analytics to improve sales forecasting, helping business to scale its inventory up or down at the correct time, improving inventory turnover by 22%.• Directed the creation and implementation of new product line.

Game operator- Intern• Supported manager on operational duties including: conducting research, products quality assurance, translation, data extraction and general administrative assistance. • Assisted game owners with compiling daily performance metrics.

-Part of a committee of student leaders with a common vision to bring voice, service and interest of Indonesian students in Langara College representing more than 50 Indonesian students-Work closely with Consulate General of Republic of Indonesia in keeping Indonesian students’ welfare and interests.-Part of team in managing resources to create Indonesian students related events- Conducted orientation program, “Sandang Pangan Papan”, for new Indonesian undergraduates and postgraduates students in Vancouver at the Consulate General of The Republic of Indonesia office.- Organized a charity event, generating a profit more than 1500 CAD to be donated to the Indonesian Red Cross (Palang Merah Indonesia).