Currently write in a proprietary language for Civica. I work on the Workflow software solution, which includes Pensions Adminstration and Contact Management.I now lead an excellent team of Support and QA Analysts supporting and maintaining the Universal Pension Management solution. The workflow and document management system for pension admin is a fully integrated solutions which brings challenges everyday in problem solving and client management. I am also the ISMR for the Pension Business Unit and heavily involved in implementing and maintaining ISO9001 and ISO27001 Certifications. Specialties: Software Support, Implementing Procedures, Business Analysis, Problem Solving Front line and second line support.Previous experienced in Java for both Armature (Retail Price Desk) and AXA (IFALine.com).
Listed skills include Java, Software Project Management, Business Analysis, Testing, and 21 others.