Howard & Associates helps clients navigate the waters around video conferencing, streaming video, and unified communications - and demonstrate how these can all be delivered in a seamless User Experience. Examples of our client engagements:• Designed and implemented a video call center application for one of the largest health benefits companies in the United States. This allows members to place a video call to the agents (via PC, Mac, or mobile device), to be routed to the appropriate agent through integration with the call center software, and to receive video content “on hold” while waiting to be connected to the agent.• Architected a large scale webcast environment for one of the world’s leading professional services firms. This allows the firm to deliver Executive webcasts to over 50,000 associates and clients on both its internal network as well as the Internet. The solution utilizes their existing video conference infrastructure to initiate the video from multiple locations.• Advised an online auction technology provider on solutions to provide video streams of 10,000+ auctions per month, which increases revenue for the auction sites by an average of 40%. The key requirement was to have the stream delay be under two seconds. We helped the client choose vendors, customize the interface and workflow, and provide analytics on usage.• Developed a streaming infrastructure to deliver video to over 150 locations for a multi-national agriculture company. Working with a London-based partner, we provided an overview of the available technology and vendors, helped write the RFP, assisted with the vendor selection, and provided the framework for the implementation phase.Additionally, we work with the leading vendors in the IP video market on product strategy and marketing efforts. Specific projects include strategic product roadmap advice, competitive analysis, user experience/interface design, and content creation (white papers, video, and other collateral).

Array Telepresence is an innovator within the videoconferencing industry developing revolutionary technologies that dramatically improve visual collaboration. Array’s debut offering, the Equal-i 2S Dual Camera and Image Improvement Processor, elevates traditional videoconferencing systems to the quality of immersive telepresence by improving the scene at 1/20th of the cost of historic telepresence systems. The Equal-I 2S enables the customer’s existing single codec to power dual displays while simultaneously significantly improving the scene, eye-line, meeting format, and multi-point videoconferencing experience in regular sized rooms using existing furniture. The result is a stunning image that must be seen to be believed ... turning an average experience into an extraordinary experience.

• Led all business development and product strategy activities for profitable venture capital funded provider of Video over IP solutions (Menlo Ventures, Morgan Stanley)• Performed at the highest level in the marketing team; instrumental in achieving rapid revenue growth and company being named “Leader” in Enterprise Video by Frost & Sullivan and Gartner• Initiated, developed, and managed relationships with Strategic Partners including Avaya, HP, Microsoft, LifeSize (Logitech), Polycom, IBM, and Akamai; positioned VBrick as the “go to” partner in the video streaming market• Acted as key resource in multiple M&A activities• Led effort to focus on corporate business, increasing average deal size by a factor of ten and resulting in over 10 enterprise-wide deployments with Fortune 500 companies• Refocused VBrick development resources on unique enterprise functionality including video conference integration, mobile device streaming, and cloud computing• Recommended and implemented program to re-architect core Media Management software resulting in new engineering leadership and implementation of Agile development process which delivered the first on-time product in company history • Managed Channel Marketing team; focused towards Data VARs, allowing the company to sell at the CxO level• Restructured Support program resulting in double digit incremental revenue in 2009

• Drive all activities regarding the positioning, partnerships, and sales of VBrick's products into the Corporate market• Increased Corporate revenues by more than 50% for two consecutive years, the largest growth segment in the company following two negative growth years• Implemented vertical (finance, oil and gas, legal, and healthcare) and application focused marketing programs, creating repeatable sales models• Delivered customer presentations to help close large deals with marquee customers• Developed elite channel partner program, resulting in order of magnitude partner revenue increase

• Transitioned software from disjointed applications to a centralized management system, becoming the company’s strategic focus and contributing over 90% of revenue• Awarded overall Best in Show in consecutive years at the Networld+Interop and National Association of Broadcasters (NAB) shows

• Implemented product development process for security startup while VP of Product Management was raising second round of funding ($22 million)• Focused on database security, leading to strategic investment by American Express

• Directed all streaming media product development for internet caching appliance and content distribution (CDN) company with the 6th most successful IPO in history• Pioneered development of industry’s first streaming media caching appliance, representing largest growth area and helping achieve 240% revenue growth in 2001• Managed the integration of 30+ person cross-functional team from acquisition of Entera

• Directed all product management activities for Novell’s first appliance product, later spun off as Volera; sales increased 100% during my tenure• Managed relationships with OEM partners such as Compaq, Dell, and IBM, which increased from 2 to 12 during a six month period

• Performed competitive/market analyses for strategy/marketing consulting firm• Managed 4 client relationships with annual revenues of over $2 million

• Directed project supporting successful DOJ waiver allowing RBOCs to offer cellular long distance – 1 of 2 granted in 10 years – providing billions in new revenue opportunity