Andy Ingram

Andy Ingram Email and Phone Number

Advanced Solution Architect - AI Consulting Corp @
Andy Ingram's Location
London, Ontario, Canada, Canada
Andy Ingram's Contact Details

Andy Ingram work email

Andy Ingram personal email

n/a
About Andy Ingram

Lead Empirix Professional Services Consultant on the Government of Canada project known as Workspace Communications Services (WCS), which is a solution partnered with TELUS and Avaya. The Empirix solution consists of the entire portfolio of CCA and CEA technologies packaged as a service to the Canadian Government monitoring over 180K SIP endpoints.Previous - Over 23 years’ experience with the companies that evolved into Avaya. Director of Professional Services Quality Control. Manager of the Canadian Advanced Solution Architecture team and Enterprise Sales Engineers. Over 5 years’ experience in Enterprise Architecture, Systems Integration and Design. 10 years as a Regional Support Engineer working escalations. 5 years as a Senior Technician alternating between services and provisioning roles. Experience deploying and designing mission critical system implementations for carrier-grade providers and hosted cloud solutions. Strong background in IP networking and telephony.- Deployment specialist for large and complicated projects in a multi-vendor environment.- Lead solution architect on what is currently Avaya’s biggest SIP deployment.- Lead solution architect during a Unified Communication refresh for a major Canada AirlineSpecialties: solution architecture, technical lead, governance, systems integration, network architecture, flatten and consolidation, application deployment architecture, sip, h323, voice over ip, troubleshooting, and unified communications.

Andy Ingram's Current Company Details
2626455 Ontario Inc

2626455 Ontario Inc

Advanced Solution Architect - AI Consulting Corp
Andy Ingram Work Experience Details
  • 2626455 Ontario Inc
    Advanced Solutions Architect
    2626455 Ontario Inc Sep 2022 - Present
  • 2626455 Ontario Inc.
    Seeking A Full Time Or Contract Position
    2626455 Ontario Inc. Sep 2022 - Present
    London, Ontario, Canada
    Seeking Full Time or Contract positions. Government of Canada Secret Level II clearance.
  • Avaya
    Advanced Solution Architect
    Avaya Jul 2021 - Sep 2022
    Markham, Ontario, Canada
    Perform enterprise architecture design for deployments with strategic customers. Responsible as technical lead to ensure deployments are successful and enterprise solutions meet customer expectations. Support critical accounts, design review, fault analysis, and capacity planning. Responsible for custom application scoping/selling and deployment. Design, implementation, and support of beta trials with customers.
  • Empirix
    Professional Services Consultant
    Empirix Dec 2017 - Jul 2021
    Ontario, Canada
    Lead Empirix consultant on the Government of Canada project known as Workspace Communications Services (WCS)
  • Avaya
    Director Worldwide Quality - Avaya Professional Services
    Avaya Nov 2015 - Dec 2017
    • Leader to one of Avaya's most important teams, driving reactive and proactive quality, along with global automation and cloud tools.• Accountable for customer success via management and execution of proactive “Situation Management and Continuous Improvement” team – a customer success organization that drives high quality, on-time delivery and customer success of Avaya’s largest customers. • In support of the customer success organization and global delivery functions, accountable for global services labs, with successful consolidation and OpenStack enablement activities saving expense while also enabling reduced cycle time.• Ownership and accountability for global tools and automation teams enabling high quality staging and implementation tools.
  • Avaya
    Managing Principal Consultant – Na Asa Consulting Practice
    Avaya May 2011 - Nov 2016
    London, Canada Area Virtual Office
    Managing Principal Consultant - Canadian Advanced Solution Architect Team & Enterprise Sale Engineers
  • Avaya
    Rse
    Avaya Jan 2000 - Apr 2011
    Markham Ontario
  • Bell Labs Lucent Technologies
    Fast
    Bell Labs Lucent Technologies Jun 1994 - Dec 1999
  • York University
    Senior Telecommunications Technician
    York University Jun 1989 - Jun 1994
    Installation and Maintenance of the Campus Telecommunication systems - Rolm 9751, Meridian opt 81C and 61 -
  • Rolm
    Customer Support Technician
    Rolm Apr 1986 - Jul 1989
    -Duties included installation, MAC (moves adds and changes), and service on large and small PBX's. Key and electronic key, paging interfaces, special assemblies, V-Band trading systems, trunking (all types), Phonemail, and data communications. -Remote software changes, software diagnostics, assisted sales engineers, and was a key resource to first line management to resolve escalations i.e. customer relation issues.

Andy Ingram Skills

Telephony Unified Communications Avaya Voip Ivr Acd Sip

Andy Ingram Education Details

  • St. Lawrence College
    St. Lawrence College
    Telecommunications Engineering

Frequently Asked Questions about Andy Ingram

What company does Andy Ingram work for?

Andy Ingram works for 2626455 Ontario Inc

What is Andy Ingram's role at the current company?

Andy Ingram's current role is Advanced Solution Architect - AI Consulting Corp.

What is Andy Ingram's email address?

Andy Ingram's email address is an****@****aya.com

What schools did Andy Ingram attend?

Andy Ingram attended St. Lawrence College.

What skills is Andy Ingram known for?

Andy Ingram has skills like Telephony, Unified Communications, Avaya, Voip, Ivr, Acd, Sip.

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