Andy Jefferies Email & Phone Number

London, GB

London, London, GB

Launching in 2015, Dock & Bay is famous for our quick-drying and colourful towels, all around the globe. With warehousing across the UK, USA, Canada and Australia. Selling over 1 million products and branching out into the fitness and home industries, there's still so much to come, so watch this space. Who'd have thought a few drinks after work and a.

London, UK, GB

• Owned the build of our new cheque imaging app for iOS, leading a team of UX, UI & development, using the agile scrum framework. This is a large project, with high exposure, that is currently being rolled out
• Created and led a team of 30 to release a new social collaboration tool across our 800 digital colleagues in 3 weeks at our annual conference, where I recently launched the tool to the whole Digital business
• Product owned the build of a cross-platform, colleague idea management app, working with offshore developers
• Run a successful side of the desk peer to peer learning scheme to train up everyone across our directorate
• End of 2014, completed a website build for business customers, which is being rolled out in 2015
• Regularly initiate and present new projects to influence a board of directors for consideration for innovative POCs. Recently focused around what ‘Innovation’ can test in the space of artificial intelligence

London, UK, GB

• Worked within the top performance brackets throughout my time on the graduate schemeRotation 2: Halifax Community Bank Regional Office (March 2013 - September 2013, Stevenage)
• Worked within the regional management team of c.100 branches, coaching consultants & their managers within branch around the end to end customer process, communicating difficult messages across all levels
• This contributed towards our region’s improved NPS scores, rising to the highest region nationally in Q2 2013
• Assessed 40 individual branches on performance & service, initiating change projects with the relevant directors
• Volunteered within the community team, driving engagement and helping to build trust in our business, including the running of Halifax’s first ‘Big Lunch,’ bringing communities togetherRotation 1: International Risk.
• Identified and mitigated against policy breaches, following analysis of the overseas German and Dutch businesses. Worked closely with the UK Risk Director to implement an action plan to reduce further risk

London, London, GB

- Contracted into a team to play an integral role in reducing the 500+ backlog of invoicing complaints, whilst managing new upcoming complaints, reducing these to 0, two months ahead of target

London, UK, GB

• Managed the latest system migration to ensure deadlines were being reached and processes were simplified
• Gained 93/100 rating within the placement, obtaining entry into the 2012 LBG Graduate Scheme

Armonk, New York, NY, US

• Analytical role involving the production of weekly sales pipeline and revenue reports for the SWG directors, requiring exceptional time & senior stakeholder management, and attention to detail