Andy Joerger Email & Phone Number

Eagan, Mn, Us

Responsible for site-wide tagging of current and new websites within the organization.Act as subject matter expert for all digital tagging and analytics, with a particular focus on Google Analytics.Created Looker dashboards using custom metrics and tags for individual business verticals.Analyze customer behavior through combination of digital analytics as well as listening software and natural language processing programs (Qualtrics) attached associated with customer callsAided in creation and dissemination of customer satisfaction surveys and analysis of responses.Provide legal compliance team with needed metrics to ensure our performance falls within requirements.Transitioned, introduced, and familiarized Customer Experience team with Google Analytics 4 and what changes have been made.Work with third party vendors to track digital performance of app as well as introducing new features.Aided in the implementation and training into new analytics system.

Minneapolis, Mn, Us

Created recurring and ad hoc reporting weekly tracking rebate levels, Gross profit, Gross revenue, Open opportunities, and Vendor purchases. ● Utilized multiple different and complex excel formulas to pull from different data sheets to create all-encompassing workbooks. ● Created monthly and quarterly sales review sheets to track salesperson progress against previous year and forecast for the current fiscal year. ● Tracked and update resin prices to ensure our sales team has the most up to date information in the quoting process. ● Acted as subject matter expert in sales tracking system, ability to meet nearly any data pulling requests as well as the manipulation of said data. ● Created custom reports for suppliers or customers when they come into our office that the sales team and leadership can use in negotiations or further relationship building. ● Created spreadsheets to track our current level of purchased and sold inventory compared to contractual obligations. ● Assisted marketing in social media tracking and performance analysis

Minneapolis, Minnesota, Us

In addition to continuing my responsibilities from my previous role, I have created spreadsheets to automate tracking of product inventory levels from both the product-specific view as well as for each distributor we sell through.Create and distribute monthly sales reporting to go to executive teams highlighting strengths, weaknesses, and opportunities in the marketplaceAct as designer and administrator of customer segmentation Microsoft Access databaseCoordinated with marketing, sales, accounting, and operations to ensure our rebate program was fulfilled accurately and in a timely manner

Minneapolis, Minnesota, Us

Help business partners identify digital KPI's that align with their short and long-term business goals and to their business objectives.Utilize multiple different analytics tools such as Google Analytics, Google Data Studio, Google Tag Manager, and Lucky Orange to ensure user experiences are aligning with business goals and KPI's.Participate in strategic planning with regards to data needs within user experience and user interface tools.Act as a liaison between IT, Marketing, Sales, and Operations on successes and opportunities within data analytic findings.Work closely with upper-level IT managers to form and carry out departmental and company goalsUtilize spearphishing software KnowBe4 to ensure data security within the company.Implement site changes on WordPress

Minneapolis, Minnesota, Us

Analyze digital metrics for sales and web trafficAid in strategy formation and executionWork closely with advertising agency in formulating and disseminating advertising copyWork closely with digital manager in order to complete a new website launch

Minneapolis, Minnesota, Us

Analyzed and optimized digital media ad targeting campaigns.Implemented campaign strategies that lowered spending by 50% while increasing sales.Updated Amazon product pages to increase our organic search result spot.Worked with third party ad agencies to create digital advertising strategy.

Omaha, Nebraska, Us

Maintain safety of residence hall•Know all procedure and course of action including what to do in severe weather and fire emergencies•Maintain resident safety within residence halls.

San Francisco, Ca, Us

Assisted customers in finding clothes•Performed Cashier duties to quickly and politely help customers purchase what they wanted to•Organized clothing by size, style, and material•Helped managers decide on whether or not to hire applicants by sitting in on interviews with them.•Promoted to Sellebrity Coach in May 2014•Employee of the month for March 2014