Andy L. Email and Phone Number

Responsible for all IT services across a large secondary academy (1400 users), including:- Management Information System (MIS)- Provision of leadership and technical capability (e.g., Microsoft Office 365) across Academy- Driving and executing digital transformation to deliver the operational needs of the school- Installation, configuration, and support of Cloud, and on-prem software and hardware- Provision of and advice on disaster recovery, security and GDPR compliance- Multiple supplier management including contract and budget negotiations- Management of growing support team and IT helpdesk, supporting a disparate user group- Acting as technical point of contact for Governing Body stakeholders as required

Achievements included;- Enabled Academy to offer online learning from week one of lockdown in March 2020- Revolutionised behavioural and attendance reporting, taking it from paper records to fully digitalised, including email and SMS integration- Migration of Management Information System (MIS) realising reduced contractual costs and increased functionality- Migration to O365, removing dependency on third party cloud and on-prem solutions

Roles included provision of IT consultancy and services in IT infrastructure design & installation, internal IT procedures, asset management, databases, disaster recovery and general IT support & advice, including helpdesk.

Managed IT helpdesk responsible for 200 staff and associated IT equipment.