Leads vulnerability management, cloud security, penetration testing, SaaS, and security engineering requirements encompassing the entire spectrum, from products to code, and all infrastructure components within the environment. Managed direct reports and held operational authority to task over 100 personnel, spanning DevSecOps, product development, and IT. Collaborate with senior executive leaders to determine business risk appetite and critical implementation of controls and projects that impact the wider business. Support SOC operations for a business unit undergoing FedRAMP authorization and consult on secure design, architecture, DLP, and vulnerability management requirements. Highlights of accomplishments in this role include:• Implemented security information reporting capabilities in collaboration with the global security engineering team, resulting in a 40% increase in actionable data, enhanced log ingestion from critical network regions, and the elimination of three strategic risks across 40 third-party SaaS applications and on-premises systems.• Partnered with European Union development teams to address misconfigurations in AWS, GCP, and Azure, culminating in a 65% reduction in "Danger" findings across 130+ multi-cloud accounts.• Assessed the security program maturity of 30 vendors to facilitiate onboarding of new business tools and SaaS apps, which unlocked value-creation opportunities for the Darktrace DETECT product in the form of four new security integrations.• Created the security team monthly CISO report and presented findings in five quarterly business reviews to the C-suite, select board members, and executive leadership teams.

Spearheaded Darktrace client facing SOC operations for the Americas team, including ensuring prompt response to alerts, maintaining quality control, and delivering exceptional customer support during security incidents. Acted as the central security contact in the Americas to effectively handle client inquiries and resolve issues with a focus on people, process and technology. Aligned client and company leadership expectations with the capabilities of the product and analyst team workload. Worked in partnership with the sales organization to prioritize resources for essential pre-sale and post-sale objectives. Acquired a deep understanding high-growth SaaS and cyberecurity startup norms by collaborating with cross-functional teams such as marketing, sales, customer success, development, IT, HR, and executive stakeholders.Highlights of accomplishments in this role include:• Directed the operations of a team of more than 35 analysts in the Americas and acted as the primary decision-maker for company-wide and customer-impacting operations.• Led business response to major global cyber events, such as Log4J, Log4Shell, SolarWinds, and Hafnium by coordinating with public relations, preparing executive briefings, authoring customer threat notes, addressing client requests for analyst support, and collaborating with development teams to build tailored threat detection capabilities.• Conducted data-driven analysis of SOC alerting, resourcing, and staffing trends to compile metrics that identified areas for service improvement, enabled an estimated 45% reduction in false-positive alerts, and supported hiring allocations. • Mentored and coached over 30 new cyber analysts in leadership and followership, analytical tradecraft, basic security, networking, and professionalism, which resulted in promotion of three analysts to shift-lead, two selected for public facing SME roles, and five who successfully completed OSCP or GIAC certifications.

Conducted extensive threat hunts for cybersecurity events, identified incident root cause, and supported client remediation activities. Generated new business opportunities in partnership with go-to-market teams by conducting on-site visits to prospect clients, understanding their pain points, and effectively communicating the Darktrace value proposition. • Played an instrumental role in planning, identifying, and capitalizing on potential business opportunities while acting as a cybersecurity subject matter expert in pre-sales engagements, CxO councils, and technology meetups. • Cultivated unique capabilities and advanced tradecraft to pinpoint major security incidents, significantly contributing to over $9M in new business, including the first-ever single deal that surpassed $1M in the company's history. • Facilitated the renewal of several fortune 500 customers which yielded approximately $12M in annual recurring revenue.

Led network engineering, troubleshooting, maintenance, and security requirements for a managed service provider directly supporting a real-estate investment company with $1Bil assets under management, in addition to multiple local insurance and mortgage brokerage firms.Highlights of accomplishments in this role include: • Decreased infrastructure vulnerabilities by 75% and gained approval for six upgrade projects through the formulation of client security strategies and incident response plans. • Executed audits of customer environments using CIS Critical Security Controls, leading to the identification of five immediate action items and securing management approval for the remediation of all significant non-conformances. • Eliminated threats to three customer networks through the successful creation and deployment of indicators of compromise while orchestrating the investigation of five security incidents. • Oversaw the comprehensive overhaul of the main corporate office's network infrastructure through seamless implementation of entirely new hardware, cabling, and firewalls.

Orchestrated the configuration of Cisco firewalls, routers, and switches within multiple data centers nationwide. Administered network connectivity and infrastructure for DoD applications to facilitate access to VA, payroll, health benefits, military records, and HR-related services for service members and families. Led the management of Cisco and F5 network equipment to support upgrades, troubleshooting, and improvement projects crucial for the efficient operation of key applications. Highlights of accomplishments in this role include: • Managed 25 F5 LTM/GTM load balancers in six network regions for more than 400 web services and applications, serving the requirements of 3M U.S. military personnel and Department of Defense employees. • Minimized critical vulnerabilities by 80% across a portfolio of 200+ Cisco appliances through effective utilization of Nessus while overseeing the network infrastructure vulnerability management program. • Completed the maintenance and upgradation of over 30 Cisco firewalls across five geographically separated data centers.

Performed data analysis using proprietary tools, sources, and methods to determine communications patterns and processes. Prepared clear and well-structured communications briefings for senior leadership, facilitating informed decision-making. Played a vital role in denying, degrading, and disrupting adversary network communications to safeguard national security.Highlights of accomplishments in this role include:• Performed detailed assessment of forensic data from host and network sources to pinpoint adversary connections, resulting in a 50% growth in the production of technical reports. • Received meritorious service and commendation medals for valuable contributions in intelligence analysis. • Accomplished a 200% increase in criminal detentions by providing leadership and guidance to a 20-member analyst team focused on digital media exploitation and network traffic analysis efforts. • Earned two early promotions, including Senior Airman “Below-the-Zone” in 2007 and Technical Sergeant in 2011.