process benchmarking ltd helps organisations measure their effectiveness against their peers, obtain actionable insight, identify elements of best practice and improve their business processes. See www.processbenchmarking.co.uk for more detail and client testimonials.Have been heavily involved in all aspects of core market credit risk since 1991, including designing and operating credit scoring systems, credit decision-making and portfolio management. Successfully built and led several large high visibility multi-location departments and businesses of talented people to achieve outstanding results. Developed strong relationships externally within the industry gaining credibility, trust and insight. In January 2019 led an MBO to take process benchmarking ltd back into independent ownership and followed this in July 2023 by moving the business to fully employee owned via an Employment Ownership Trust.Specialties: Business Leadership, Peer Group Benchmarking, Consumer Credit Risk Management & Solutions, Credit Data Sharing & Regulatory Framework.To put something back into the local community: Councillor & Mayor of Dartford Borough