Alchemy Group of companies operate in both Singapore & Malaysia. My areas of competence:1) HR manpower planning2) Job redesign & Training Needs Analysis3) Talent acquisition using competence model4) Develop workforce using performance management frameworks5) Develop workforce competence by designing and implementing learning & development to change behavior6) Engage workforce by designing and implementing employees' surveys and compensation and benefits strategies.Past achievements1) Designed and developed a mobile APP to align business needs to employees' tasks and using game mechanics to drive behavioral changes to achieve business outcomes.2) Planning: Conduct training needs analysis for a chemical plant and designed and developed skills matrix for the entire organization. Identify skills gaps to develop workplace learning courses to build competence3) Develop: Conducted a value selling sale course for sales team on understand value triangle and how to improve closing by focusing on stakeholders' needs. Followed by mentoring and coaching to improve proficiency.4) Attract: Help clients to design and develop skills map and competence framework to enable an objective selection process.5) Develop: Conducted a business needs analysis and identified performance gaps that prevent business performance. Designed and developed a course to develop competence in using a complex software to shorten & improve billing process. This improves AR of the company.Personal Qualification:1) Certified management consultant in Human Capital development, SCMC2) Diploma in Adult and Continuing Education by IAL, SUSS3) Advanced Certificate in Learning and Performance by IAL, SUSS4) Certified IHRP SPPrivacy EdgePrivacyedge.com.sgUnder the brand name of Privacy Edge, we provide Outsourced DPO services and IMDA Data Protection Trust Mark Certification.

As an adjunct lecturer, I am involved in Singapore Polytechnic flagship executive program known as Company Workforce Transformation, CWT.This program is designed to help SME to transform in industry 4.0 by transforming the enterprise and their workforce. This can be achieved through a structured process to adopt digital solution to improve productivity as an example.The program focus is to help SME achieve the following: 1) Increase profit2) Combat raising cost3) Remain competitive4) Business Continuity Planning5) Adopt Environmental, Social & Governance best practicesI am currently delivering the following courses:1) Business Needs Analysis2) Process Redesign3) Project Management 4) Operational Technology Road mappingI am a passionate adult educator, this role allows me to sharpen my skills in facilitation, business needs analysis and process improvement as a consultant to the SMEs. It also allows me to give back to the society by allowing me to share my industry experience.Past achievement:1) Conducted a detailed analysis on a SME existing process. Identified gaps and formulate problem statements on existing issues. Conducted design and development of a new process by using well established process improvement framework like PDCA. The redesign process undergo risk and change management analysis before the implementation to reduce risk to the business.A successful example, is to help a SME automate their quotation process by implementing RPA to improve the speed and accuracy of quotation. This helps to improve closing rate as more quotation can be completed in a short time.

My responsibilities included sales management, Business Development & human resource management.Business Development:Laser focused to improve pipeline management and grow business in three countries and four key product lines: Metal Working fluid, Offshore, Heat treatment and Wire drawing.One of the key achievements was to develop a new product segment to capture new business.Leveraging my past experience, we formulated strategies to enter into a new product segment through distribution channels.This included designing product offering, go to market implementation plans and pipeline development strategies. This important work over a period of two years resulted in a top line growth of more than 20% per annual.Account Management: We are an established player in the oil and gas industry. In order to leverage on this brand value, we focus and expanded on key account management activities to grow topline.This is achieved by focusing on closing more clients in segment. To achieve that we focus on active engagement with clients through active account management by deploying multiple account managers in various countries that allow us to constantly engaged with our clients.This constant engagement builds customers' intimacy, closeness to the market and allow us to close more projects.This resulted in more than 30% growth in topline in the oil & gas segment.HR Management:Planning & Development:In order to align the business needs to the performance requirements, I conducted a detail business needs analysis and a training needs analysis to discover the performance gaps & training needs in the organization.With the performance gaps, we focused on deploying more resources. This is achieved by the development of manpower strategies to deploy and acquire more resources to focus on account management.To bridge the skills and competence gaps, we trained employees on key skills in account management.Both strategies resulted in increased topline

Plastics Specialist in both semi-crystalline and amorphous plastics, I was actively involved in business and application development of GE plastics portfolio of products that resulted in more than 20% year on year topline growth for the last 5 years.The area of focus includes Japanese manufacturers & connector section. A typical application is to specify GE Lexan for the housing of LCD TV for all major Japanese manufacturers.This is achieved by developing & implementing strategies in 3 areas:1)Leverage on GE strong brand values of quality and innovationSince GE has very strong branding, we leveraged on this unique selling point to convince prospects how our products can help them to deliver quality and innovation. We achieved that by building collaboration with clients' design team to map suitable products to their application to please and fulfill their customers' requirement. 2) Build sustainable leads generation methods:Conduct regular product training to clients' design team to highlight GE's unique value propositions of our products and innovation capabilities.Active account management to build customers' intimacy and understanding of clients' needs.3) Be there when leads are ready to buy:Finally, to ensure we are there when prospects are ready to buy, we use SEO to ensure we are always on the 1st page of key words in Google ranking. We use marketing automation to constantly engage prospects of the value of our services and product so that when they are ready to buy we are always so by. These strategies have proven to be successful as we are able to grow the topline by more than 20% on a year on year basis.