Andy Ma Email & Phone Number

Bentonville, Ar, Us

Bentonville, Ar, Us

Bentonville, Ar, Us

Bentonville, Ar, Us

Garden City, Ny, Us

• Built and lead offshore retail analytics team to design and implement customer insight analytics solutions using the Demand Signal Repository and MicroStrategy.• Provide technical guidance and subject area expertise to the offshore retail analytics team for various project.• Plan and manage team resources and analytics projects from various customers. Architect and establish functional and technical specifications and standards. • Collaborate with cross-functional teams to implement internal product upgrades and customer business solutions.• Analyze complex data sources and implement business processes to integrate data into customer systems. • Harmonize Retail Link and Syndicated data sources to create actionable insights for customers. • Design and implement solutions to automate customer business processes. • Architect and establish functional and technical specifications and standards.

Lowell, Ar, Us

• Provide near real time business process monitoring for the Final Mile business segment, including customers such as Whirlpool and Amazon.com, by integrating and transforming data from more than 5 sub-systems of various databases into an easy-to-use web-based dashboard. • Over the term of 3 months, the dashboard has evolved into the business critical tool for all account managers (over 90 regional and local distribution centers) across the US, and senior executives to access operational exceptions and various performance metrics.• Utilize complex event processing (CEP) methodology to analyze complex business events, such as potentially delayed deliveries, and provide the business valuable insights to act upon before exceptions occur.

Lowell, Ar, Us

• Provide decision support, data analysis and reporting for the executive team, Maintenance and Safety department.• Led the Predictive Analytics project for Safety department by integrating and analyzing various driver performance and accident data to develop a statistical model. The deliverable was a driver risk score integrated into the BI safety portal, which produced a driver ranking system based on the probability of a driver having an accident in the future. This greatly helped the Safety department to focus on the at-risk drivers and improved the company safety culture and performance. It has been the crucial factor that has contributed to JB Hunt being the safest transportation services provider among all competitors.• Led the The Next Move project for the chief executive team by integrating and analyzing External and Internal economic indicators. The deliverable was a web-based interactive portal for the executives and provide them the current and historical trend comparison information for both internal company performance metrics and external economic growth metrics, in order to aid their decision making process for critical business plans. The Next Move Portal has become the go to place for JB Hunt’s senior executives to access external and internal economic indicators.• Conducted and presented various analytical studies on corporate KPIs for company executives.• Developed various web portals and applications for business decision support.

Lowell, Ar, Us

• Tier-3 hardware/software technical support for over 5,000 client devices (desktops, laptops and mobile).• Evaluated various technical solutions for business growth needs.• Developed console, desktop and mobile applications and utilities for system management.• Planned and implemented large-scale critical business system rollouts and updates.

Bs, Computer Science

Mis, Business Intelligence/Information System Management