Andy Mackey Email & Phone Number

Fremont, California, United States

Fremont, California

• Management of high speed camera system, setup, testing, and data analysis.• Maintain and troubleshoot high speed camera system to ensure customers receive accurate visual data.• Responsible for tracking, repair and calibration of all lab instrumentation and data acquisition equipment.• Implemented improved procedures to increase accuracy in photometric analysis of high speed test video.• Setup and operation of sled data acquisition system and reporting software.• Supervise and mentor a team of undergraduate and graduate student employees.• Lead team of technicians in providing systematic calibration and certification of Anthropomorphic Test Dummies.

Wichita, Kansas Area

• Remotely assisted customers with the set up of liquid level monitoring equipment and sensors.• Performed initial programming and calibration of sensors and tank monitoring equipment prior to delivery to customers.• Provided customer service and support to on site technicians during new equipment installation.• Remotely troubleshot electrical and mechanical malfunctions involving sensors and instructed on site technicians regarding repair procedures.

Wichita, Kansas Area

• Installed mobile audio, video, and security products in customer vehicles.• Maintained detailed electronic records of all components involved in installation.• Troubleshot electrical and mechanical difficulties experienced as a result of installation or equipment.• Demonstrated to customers the operations of newly installed equipment.

Wichita, Kansas Area

• Served as level 2 customer service support authorizing any policy exceptions involving returns and exchanges.• Monitored cash, check, and credit transactions.• Ensured accurate recording of monetary transitions.• Ensured store accounting accuracy at end of business day.

Bachelors, Computer Science

Electronics Technician Training, Electronics And Computers.

Certified Electronics Technician, Wichita Technical Institute Feb 2005 school curriculum included: Computer Electronics & A+ Certification.