Proven Leader and Manager- AV Sales Account Manager with years of experience in Systems, Production and Retail. - Has represented multiple industry leading brands including Harman and Shure- Experienced Retail Manager whose 18 year career with major retailers has been distinguished with advancement, awards, superior customer service ratings and goal surpassing performance-to-plan.- Proven Talent Developer: who has mentored many entry-level employees to key leadership positions - Comprehensive background leading all aspects of retail sales and operations ( e.g. sales, customer service, training, personnel, operations, payroll management, human resources, P&L)- Successful in both startup and turnaround roles - has propelled multiple stores to #1 in sales and customer satisfaction while simultaneously lowering shrink and staff turnover to all time low