Andy Martyn Email & Phone Number

England, United Kingdom

Tunbridge Wells, Kent, Gb

Driving risk maturity, strategic resilience and transformation across AXA Health

Weybridge, Surrey, Gb

Designed and implemented Risk Management, Operational Risk, Operational Resilience and 3rd Party Outsourcing frameworks, policies and practices to enable a FinTech Start-Up Bank to secure a UK Banking Licence Key Achievements• A direct report of the CRO, I was recruited to implement the risk management measures, as defined by the PRA and FCA, needed to launch a deposit taking bank that offered customers a ground-breaking plug-in overdraft product • Designed and implemented Fiinu’s Risk & Control Framework ensuring robust risk management arrangements across all risk types: Operational Risk, Conduct Risk, Credit Risk, Prudential Risk, Compliance Risk & Strategic Risk • Led, and personally delivered key elements of, projects that enabled Fiinu to demonstrate full adherence to regulatory requirements re. Operational Risk Management, Operational Resilience, Business Continuity, Outsourcing and Supplier Management and Data Protection. The outputs of these projects were reviewed and approved by both the PRA and FCA. • Undertook Risk Assessments on all Day 1 systems, processes and 3rd party arrangements ensuring the delivery of a robust control environment without compromising the firm’s FinTech market position or accelerated launch timelines • Supported the development of key Prudential Risk documents, including the ICAAP, ILAAP and Recovery Plan documents, focusing on the identification and quantification of operational risks and stress events • Designed and led the implementation of all post-mobilisation Risk Management activities: including Risk Registers, Risk & Control Self-Assessment process, 2nd Line Risk Assurance programme and Board Reporting & MI

London, Gb

Designed and implemented a Risk Management Framework, led the implementation of effective risk management practices and built a 2nd Line Risk function that provided high quality risk assurance across the business. This activity drove a step-change in all elements of risk management, strengthened operational resilience, reduced risk events and dramatically improved internal and external audit outcomes, helping the business to attract significant amounts of external investment. • A direct report of the CEO, I was recruited following an Unsatisfactory Internal Audit to design and lead a large-scale risk management transformation programme. Key programme deliverables include:o An overhaul of the firm’s Enterprise Risk Management Frameworko The implementation and ongoing optimisation of risk management practices including but not limited to: Risk Appetite Statements, Risk Appetite Metrics, Risk & Control Self Assessmentso The introduction of a 2nd Line Risk Assurance team which provided highly effective business partnering and independent control testing and thematic assurance reviews spanning the entirety of the risk taxonomyo The implementation of enhanced Incident Management and Root Cause Analysis practices leading to a 50% YOY reduction in the volume of live incidentso Enhanced Board Audit & Risk Committee effectiveness o The design and implementation of Risk Training and Risk Communications• Undertook Operational Risk reviews of all major change projects to support the firm’s significant transformation agenda• Led the implementation and ongoing testing of the firm’s adherence to enhanced regulatory requirements re. Operational Resilience, Outsourcing and Consumer Duty • Partnered the CISO to overhaul Information Security Risk Management and to provide ongoing independent assurance of the Info Sec and Data Protection control environments • Led engagements with Internal & External Auditors, ensuring the effective preparation and execution of audits

London, London, Gb

Enhanced and expanded the 1st Line Risk & Control function that I’d previously built to also span Collections & Fraud operations, introducing a greater focus on operational resilience and customer outcomesKey Achievements- Led 1st line risk assessments and drove control enhancements across Decision Science, Credit Risk Analytics, Fraud Operations and Collections Operations- Delivered impactful independent control testing and assurance reviews spanning operational risk, credit risk and conduct risk- Supported the delivery of information security, data protection and compliance projects and initiatives across the function - Drove significant improvements in supplier management and operational resilience - Ensured function suitably prepared and engaged in regulatory, 2nd Line and Internal Audit activities and managed the relationship with these audit teams leading to improved efficacy and impact of their reviews - Delivered a series of projects designed to improve the operational rigour and control within the function or to drive improvements in culture and organisational capability, including: annual strategic planning exercise, secretariat for Credit Committee, internal communications and colleague agenda, annual Credit Risk Graduate programame

London, London, Gb

Built a highly impactful 1st Line Risk & Control function, in a business function that previously didn't have one, and delivered a step change in operational planning, prioritising and rigour across the Credit Risk functionKey Achievements - Designed and implemented a 1st Line Control function which quickly delivered significant enhancements to the control environment. operational efficacy and impairment performance of the Credit Risk function - Led the creation of risk registers and risk self-assessments across the Decision Science, Credit Risk analytics, Credit Risk Technology and Fraud Analytics functions, ensuring that controls were appropriately documented- Delivered independent 1st Line Control testing and a programme of assurance reviews spanning credit risk, operational risk and conduct risk topics - Supported the delivery of 2nd Line reviews and initiatives, internal audits and regulatory engagements - Led incident management, supplier management and operational resilience matters on behalf of the function - Facilitated the creation of a Credit Risk strategy and annual plan. Responsible for monthly progress reporting and for associated budget management governance and reporting - Designed, implemented and managed NewDay's inaugural Graduate Recruitment programme- Created a Credit Risk Competency Framework and led colleague agenda leading to a reduction in attrition and an increase in internal promotions within the department

A COO equivalent role accountable for delivering core services to clients including a college, three schools and a commercial business and for delivering service improvements. I delivered a series of student and staff facing service improvements whilst achieving 30% year-on-year cost savingsKey Achievements - Delivered a cost-reduction programme focused on increasing the proportion of the annual operating budget spent on services that directly impacted the quality of teaching or support provided to students leading to a 30% year on year cost reduction and the creation and delivery of a continuous improvements programme - Led a team of 60 and introduced an enhanced internal communications, performance management and training and development to help address historic cultural issues within the function - Introduced enhanced strategic planning and budget management disciplines- Enhanced risk and control standards ensuring a step-change in the ability to easily evidence compliance with a complex set of regulatory requirements

London, Gb

Delivered transformational overhaul of three talent programmes and launched award-winning apprenticeship programme

London, Gb

Led a series of operational change & governance projects to enable Barclays to respond to the rapid growth of PPI complaints

London, Gb

Led a series of change & governance programmes underpinning the creation of a centrally manged pan-Europe business whilst supporting the Chief Executive Officer and ExCo Team in the day-to-day leadership of the Barclaycard Europe business.

London, Gb

Led a team of 35 people providing core services to UK Credit Risk Officer & transformed governance & control across the UK & European Credit Risk Teams

London, Gb

Accountable for provision of Credit Risk analytics including; business case, scorecard development, credit line increase and collection strategies for launch of 5 new credit card products

London, Gb

Management, prioritisation & budgetary control of a £40m change pipeline designed to support the rapid expansion of customer acquisition volumes and to deliver enhanced customer experience Programme management of complex commercial change initiatives including; launch of Flexi Rate product, introduction of real time decisioning and the introduction of a new credit risk application processing system that facilitated year on year growth in new customer recruitment Led a team of six project managers ensuring compliance with Barclays’ project management standards and controls

London, Gb

Member of Marketing Executive Team accountable for; the provision of day to day IT & Operations services to business, the identification & inception of change projects to deliver the commercial strategy and for ensuring appropriate operational risk management and governance compliance across MarketingProgramme management of Barclaycard brand re-launch: concept signoff to execution in just 12 weeks

London, Gb

PMO responsibilities to govern and control Barclays’ successful entry into an industry wide Chip and Pin trialLine Management of team of 5 business analysts

London, Gb

Project Manager accountable for delivering a rolling programme of IT and operational changes that supported the initial launch and ongoing development of Barclaycard’s customer facing website. Responsible for designing, implementing and running a Value Based Management prioritisation and planning process

London, Gb

As previous but with additional responsibilitiesLine management of a team of 5 statistical analystsAccountable for relationship with Fraud operational areas and their performance

London, Gb

Responsible for identifying and implementing new fraud prevention measures using statistical analysis and modellingProvided modelling and project management support for the introduction and ongoing optimisation of leading edge neural network technology on Credit And Debit card portfolios

Bachelor Of Science (Bs), Economics And Actuarial Science

Test User Ability & Test User Personality (Bps & Efpa Accredited), Ability Testing / Personality Assessment

Coaching For Leadership & Professional Development, Executive Coaching / Psycho-Analytics