Andy Mccormack Email & Phone Number

Boston, MA, US

- Assists with the data preparation and statistical analysis for annual reviews and surveys- Drafts and edits high-visibility language and content delivered by the law school’s Dean and Senior Associate Deans to key stakeholder- Schedules and maintains Senior Associate Dean's calendar- Anticipates and prepares senior leadership background materials- Ensure.

- Provides direct technology support to end users including staff, faculty and students remotely or in person- Diagnose, maintain, and repair both hardware and software issues for campus community- Track, update, communicate, and resolve issues using BMC Remedy ticketing system, handling multiple tickets simultaneously - Image and deploy new MacOS and.

- Manage technology and product presentation using technical and merchandising principles to create a exceptional experience for our customers- Subject matter expert and point of contact for all in-store technology implementation, training, and support- Maintain and troubleshoot in-store technology, including Video Wall, displays, data ports, beacons.

- Managed and oversaw all operational activities in the Repair Room- Kept customers updated on repair status to minimize potential negative impact of aging repairs- Created a new system to notify, schedule, and repair over 3500 customer devices in a 3-week period during a quality program

- Coordinated and lead an internal review of SCS (Naval Ship) Program Management practices to prepare for Program Management Assurance Audit conducted by Rolls-Royce PLC.- Assist in auditing and redefining the Commitment/Acceptance process. Rewrote or developed Group Procedures and/or Local Instructions when applicable.- Six Sigma-Yellow belt certified

Bachelor Of Science, Business Management

Education record