Andy Miles Email & Phone Number

United Kingdom

* Took an active role in part of a centralised in-house applications team, working for all divisions of the business.* Responsible for a wide range of applications used by over 1000 employees across the UK, as well as customer facing portals.* Work with various departments to identify efficiencies and improvements that can be made by exploiting new.

London, United Kingdom

* Role expanded. Manage and lead a team of 9 desktop engineers across 10 offices in a hands on role looking after over 1000 internal staff.* Facilitate new technology implementations, devising a rollout plan and ensure that we take full advantage of all useful features.* Evaluate workflows used within departments and identify alternative solutions which.

London, United Kingdom

* Responsible for all the IT Systems throughout 5 centres in S.London for over 800 users.* VB.net programming.* Installation and maintenance of internal php based websites.* Project management from conception to completion including: - Report writing - Program creation - Supplier site visits* Writing Crystal reports (understanding of relational.

London, United Kingdom

* To provide third, second and first line support to users at all levels throughout South London Sites.* Ensure users have correct level of IT Support.* Work on tasks allocated by helpdesk support.* Ensure users have relevant and concise feedback on their difficulties.* Ensure helpdesk resolutions are updated on a daily basis.* Provide the Systems.

London, United Kingdom

* Provide support for hardware and software issues relating to operating systems on both Mac and PC.* Software support including Microsoft Office and Outlook.