Andy Moore Email & Phone Number

Manchester Area, United Kingdom

Mold, Wales, United Kingdom

Field Based

Supporting a team of franchisees to maximise the potential of themselves and the areas they cover through positive sales development techniques and building on wider business planning objectives.

Field

Promoted from Regional Manager due to exceptional regional performance, to devise the growth strategy and operational performance for 130 stores within franchise and corporate estates. Continually drive efficient operational performance, increased turnover and store potential. Lead recruitment projects and manage budgets. Train, coach and mentor franchisees to achieve increased profitability.Key Accomplishments: Increased franchisee profitability by 4.5% and corporate estate by 3% following 4 years of declining profits Manage cost controls and turnover in excess of £100m, achieving over £33m franchisee profit levels within 2018 Led and delivered the entire sales process of 18 Company owned stores into our franchise network Project lead new franchisee recruitment, leading complex assessments to identify commercial talent, partnering with existing franchisee’s to sell their businesses to new recruits Lead existing franchisees to drive business growth and grow new territory development, successfully coaching 7 franchisees from start up to profit within company timescales Coached last 3 consecutive franchisees to win “Franchise Store of the Year” Awards Coached and trained franchisees through complex industry regulations and legislative changes, building relations with FCA, ICO, TSO and NSA regulatory bodies to ensure compliance Devise and deliver training to national franchise group, organise training schedules and co-ordinate with external suppliers, direct reports and colleagues to deliver training on a wide range of commercial topics

Field

regional stores through monthly reviews. Delivered training and coaching to all franchisees. Set sales targets, growth initiatives and handled P&L management.Key Accomplishments: Devised cash flow projections, ensuring in line with business performance Implemented new targets and goals for each franchisee and store Conducted training needs analysis, delivering staff competency and regional training courses Monitored company marketing initiatives, checking franchisee compliance and leading brand protection Led annual money laundering and store audits Analysed GC management service fees, ensuring budget alignment Conducted supplier assessment, introducing new suppliers

Field

Fully responsible for all facets of bailiff operations to recover Brighthouse assets. Spearheaded operational efficiencies, bailiff recovery processes and procedures. Led customer complaint resolution. Managed, coached and promoted team of 4 direct Divisional Managers, responsible for team of 26 UK bailiffs.Key Accomplishments: Shaped new Divisional Manager metric performance ratios through: the value of assets recovered, % of recovered assets against total values allocated each month, the value of expected lost revenue from non-recovered assets and the value of expected income from recovered assets, achieving high profitability Fully responsible for customer complaints not solved by Divisional Managers, instilling successful resolution processes Led recruitment, assessment and selection of Divisional Managers, leading final approval for all Bailiff recruitment Coached, trained and mentored direct reports and Bailiffs, ensuring doorstep collection legislation constantly adhered too  Developed Bailiff abilities to handle difficult home debt collection scenarios

Led commercial performance across region, identifying unprofitable stores / regions and devising growth strategies. Led new store openings and recruitment. Target led role, leading stores to deliver against stringent KPI’s. Key Accomplishments: Led store management to deliver against set sales, debt recovery, recruitment and staff development targets Conducted regional analysis of towns and cities, identifying growth areas and expansion opportunities Identified stores requiring commercial assistance, spearheading initiatives for Head Office functions of HR, Marketing, Buying and Finance to provide enhanced services to these stores  Devised business cases to approve growth requests aligned with store requirements Recruited and developed new teams across Yorkshire within Leeds, Pontefract, Bingley and Dewsbury stores Identified training needs: coaching, developing and inspiring staff to develop performance

South London

Achieved Regional Manager of the Year award in 2008 – voted by peers and nationally recognised

West Yorkshire

Achieved Turnaround Store Manager of the Year in 2005

Broad Field Of Subjects, Advanced Level Passes In English Literature, Geography And European Studies

Education record