Andy Morrell Email & Phone Number

Bellingham, Washington Area

• Supervisory responsibility for 100+ front end employees, including training, feedback, personnel management & discipline.• Individual coaching and mentoring for small group of assigned employees, including coaching logs, reviews and individualized check-ins.• Work with management team to meet and exceed daily revenue and labor budgets. • Coordination of daily staffing plan, including scheduling breaks and lunches for entire employee base. • Cash handling, daily audits and other financial control activities.• Deliver annual reviews and coaching logs to employees.• Coordinate and document loss prevention and inventory controls such as return audits and high dollar inventory release. Special Projects have included:• Acting as lead on seasonal hiring process (35+) including recruitment, application screening, interviews & onboarding. • Writing personnel schedule for entire front end. • Assisting in special projects (register installation, point of sale system upgrades, inventory audits, etc.)

• Assist front end cashiers in a variety of ways, aiming always to increase line effiency and throughput.• Provide excellent customer service to members, assisting with questions about item locations and helping secure replacement items and swaps when needed.• Selected to cross-train in several other departments, including Photo Center, Tire Shop and Merchandising. • Admitted to warehouse “Supervisor in Training” program for 12 week intensive management training program.• Chosen as “Employee of the Month” by warehouse management