Andy Munro Email & Phone Number

Broomfield, Colorado, United States

I drive the production for a portfolio of insurance brokers in the Southern California region, requiring strong customer rapport, negotiation, and proficient underwriting skills Exemplify product understanding and relationship management experience in the completion of teammate referrals, influenced by individual office partnershipsLead an online underwriting team to achieve pricing and volume goals set by the executive committeeProve problem solving skills daily in balancing producer demands and ICAT production goals, making for a win-win scenario Create and present webinars to showcase the benefits of the ICAT underwriting platform and to instruct our inspections team on the inspection guidelines Consider producer feedback and leverage product knowledge to establish new website functionalities and efficienciesElected to be in the "Circle of Success" program; selected employees partake in an extended leadership training and tasked with an "outside-the-box", innovative project that will allow ICAT to stand-out in the market. The team is currently working on the presentation of an idea to the executive committee.Involved in the planning and implementation of team and company events as a member of the ICAT Core Values team.

Broomfield, Colorado, United States

Evaluates risk and exposure characteristics for accounts in a timely manner and attributes warranted premiums, exemplifying responsiveness, effective underwriting, and market awarenessUtilizes Salesforce and Microsoft Excel to prioritize assistance and focus as needed in driving production for high volume premium and policy count officesActs as a team expert for inspection procedure and review, managing the earthquake website team inspection workflow and ensuring adherence to state requirements and underwriting guidelinesLeverages product and industry knowledge to participate in the training and development of new website functionalitiesContributes in interactive producer events and broker office visits, encouraging market discussions and feedback in face-to-face conversationLeads team form reviews for the commercial earthquake product, and uses wind/AOP form knowledge in the completion of inspection and claim reviews.

Golden, Colorado

I assist our guests in finding vehicles that best fit their lifestyle and budget in our company's negotiation-free environment. I qualify, ask questions, answer inquiries, demonstrate our product and provide information (both visually and verbally) to ensure that our customer's buying experience is efficient and also enjoyable. I have trained four other sales consultants on our company policy and selling strategy.

East Petersburg, Pa

Acquire referrals and repeat customers by continuously accommodating to customer needs. Builds value in self, company and product through effective communication and presentation .Develop a customer base of approximately 90 loyal customers. Train new sales employees on the sales process and company policy. Achieve large gross profit through improvement of negotiation skills. Adapt to different customer needs in selling process for an individualized selling approach and used Spanish Speaking skills as needed

Lititz, Pa

Demonstrated problem-solving techniques to explain and clarify customer problems and questions. Multitasked between contacting manufacturer representatives, customer communication and customer follow-up among other tasks to ensure efficiency. Modeled a team-oriented approach by collaborating with coworkers to answer customer inquiries. Furthered customer satisfaction and company loyalty by consistently exceeding customer expectations while maintaining a cheerful and up-beat attitude during customer interaction

Created company documents such as invoices and release forms. Developed sales presentations and performed follow up sales calls. Aided in the preparation and production of commercial storyboards and shoots. Researched and organized information on prospective clients

Lancaster, Pennsylvania

I worked as a car detailer on some of the world's most luxurious automobiles during the summer months of my college years. As a person who takes pride in their work, I very meticulously and efficiently waxed, vacuumed and buffed every vehicle that was assigned to me. The job also included some level of lot management. My coworkers and I had to be sure that every car on our lot was exceptionally presented to coincide with the Mercedes-Benz purchase experience.

Columbia, Pennsylvania

As a Dietary Aid for St. Anne's, I would rotate through a cycle of positions that fell under the dietary division. I held positions in the kitchen that included preparing the supper meals, distributing the meals to their prospective rooms and cleaning up the kitchen afterwards. I would also fill in for our dining room attendants to help meet the needs of each resident while they ate their meals.

Bachelor Of Science, Business Administration And Management, General

Activities and Societies: Varisty Track and Field, Homecoming Committee, Harvest Bridge, Spanish Club, Sigma Phi Omicron, Bible Studies.

Diploma