Andy Murphy Email & Phone Number

Wimborne, England, United Kingdom

Southampton, England

London, United Kingdom

Feltham

• Programme Manager for a Datacenter Consolidation Project, working within a Prince2 Environment.• Reporting directly to company European IT Service Director, responsible for identifying Risks, Issues and Actions for Direct Reporting Staff, plus Vendors.• Single Point of Escalation for any/all Issues within DC Consolidation Project, with staff from 6 workstreams reporting into Programme Board from Worldwide Locations.• Responsible for Procurement, Installation, Configuration and Successful Delivery of Leading Edge Technology, inc. Cisco Nexus 5K and 2K Switches, HP Enclosures with Blades, IBM XIV SAN, VM Ware, etc • Highly Results Driven, with the Energy and Determination to succeed in a Very Fast Paced Environment where the pace of response is Critical to Success and only given a 3 month window to Virtualise an Entire Estate.• Practical experience of planning and resource scheduling within the project process. • Demonstrate a commitment to quality, service, problem management and attention to detail.• Highly adaptable to constantly shifting requests• Dealing with On and Offshore Resources via multiple Vendor Suppliers and Service Teams.• Full Budget Responsibility, throughout the full Procurement Process.

Bracknell

• Senior Project/Programme Manager for Pan-European VDI Rollout and Datacenter Consolidation of Nine In-Country Datacenters, working within a Prince2 Environment.• Reporting directly to company CTO and CEO for Europe, responsible for identifying Risks, Issues and Actions for Direct Reporting Staff, plus Vendors.• Single Point of Escalation for any/all Issues within VDI and DC Consolidation Projects, with staff from 6 workstreams reporting into Programme Board from Multiple European HQ’s.• Responsible for Procurement, Installation, Configuration and Successful Delivery of Leading Edge Technology, inc. Cisco Nexus 7K Switches, IBM Bladecenters, EMC VNX SAN, IBM nSeries SAN, Nexsan Storage, VM Ware, Wyse VDI Terminals, Xendesktop, Appsense, Hyper-V, Avaya Voice Recording, (amongst others!) • Highly Results Driven, with the Energy and Determination to succeed in a Very Fast Paced Environment where the pace of response is Critical to Success.• Practical experience of planning and resource scheduling within the project process. • Demonstrate a commitment to quality, service, problem management and attention to detail.

London, United Kingdom

• Working within a Prince2 Project Environment, design and execution of full DC Migration from two sites, to single consolidated Datacenter.• Creation of plans to consolidate x86 estate, including Decommissioning Programme, Virtualisation Programme and Server Refresh Programme, including a total of 1350+ Servers.• Liaison with Multiple Project Streams to ensure successful project delivery.• Liaison with Business at every level, from Senior Management to Project Engineers.• Focus on Zero Risk Approach to Migrations, utilizing Virtualisation Migration (VMotion) techniques, where possible and Swing Kit where appropriate to minimize downtime.• Complete migration of entire IBM Blade Estate to Virtual.• Single point of contact for x86 Estate from Technical and Project Perspective.

Poole

Working within an ITIL project environment, liaising with Project Managers and Business Stakeholders to ensure system designs and SLA's meet with the business requirements.Infrastructure is predominantly Windows based covering Africa, Emerging Markets and UK.Working in a High Latency Satellite environment covering the African countries.High Level and Detailed Architecture Design for Stage1 Middleware project, to improve resiliency and performance of systems due to in-country expansion and growth.Implementation of core financial systems into Data Centres within Africa.Technical lead on projects within the Africa Estate.Support of core financial systems infrastructure within Emerging Markets countries.Support and design of Exchange 2003 Cluster.Consolidation of Server footprint utilising VMWare ESX 3.5.Windows 2003 Technical contact for projects within Emerging Markets.Enterprise Security Compliancy within Automated Builds to Qinetiq Security Standards.Technical contact for Enterprise Security Monitoring for Barclays Africa.Desktop and Server Security lockdown using Group Policy and build scripts.Technical contact for Middleware Server configuration and Support.Windows 2003 Automated Server Builds for Middleware & core financial systems.Technical Support to MDS 3rd Line Helpdesk.

London, United Kingdom

Manage the day-to-day operational requirements for the bank's various clients.Proactive staff management - ensuring that all aspects of support are covered (inc out of hours) and work is scheduled / prioritised based on business requirements.Proactive capacity management covering power, cooling and space for current & future demands.Work with all areas of Technology Group to establish / understand the infrastructure demand pipeline and plan accordingly.Manage / review access to ensure security is maintained and all audit / regulatory requirements are met.Organise, execute and successfully complete DR / BCP tests.Provide the relevant MIS reports (daily, weekly, monthly) Representation at relevant meetings e.g. change control, performance & risk review

SME, trainer, mentor for a team of server build engineers across London, Bournemouth, Portsmouth and Basingstoke Datacenters.Responsible for the day to day building of any new servers, typically Dell PowerEdge and HP DL servers with Windows Server 2003, into any of the South Coast JPMorgan Datacenters. This included the end to end process from liaising with third party vendors for delivery and cabling requests, to allocation of SAN storage, creating backup schedules and allocating and enabling the Cisco Switch Ports.Responsible for 1600 CBB (Compute Backbone) server installation across 3 sites, on Dell 1950 and HP and IBM Bladeserver platforms. Use of Remedy Reporting and data analysis within Excel to improve server installation times.Responsible for Forklift Migrations from Heritage Datacenters to Tactical/Strategic Datacenters. (This essentially involved all aspects of server migration from one location to another, dealing with vendors for shipping and cabling, BAU teams for IP/DNS transitions, port enablings, etc., and all the documentation in place for previous and destination locations. Also included testing of server once landed, before handing over to BAU teams to test full functionality.Responsible for ensuring change management process compliance. Implement new change procedures where/when required.Also responsible for Project and BAU Networking requests, from requirements analysis to allocation and enabling of ports, and responsible for documenting SLA's for BAU Networking requests, and reporting to Line Management.Hardware Used: HP DL380, DL585, Dell 1850, 2850, 4850, 6850, Drac's, ILO's, Cisco Switches, Avocent KVM's, Blade Servers (IBM and HP).

Team Member for a large 3rd party service department, providing support for a huge range of diverse systems and hardware.Working as part of the project team responsible for the automated delivery of over 600 applications to customer desktops for the Chase Connect project. The project involved migrating approximately 3000 users to a new Windows NT4 environment. Regular meetings with managers and users at all levels to ensure the successful delivery of each application and complete documentation of installation and test plans. Midway through the project, I assisted in a 400-user move to another location, which was completed successfully. Duties included taking snapshots of application installations, set-up of application icons, group and rights definitions in the NDS tree and handover of the applications to the support team on completion.Supporting NT Server, NetWare 4 and 5, supporting unattended build issues. High-level registry fixes. Managing, documenting and implementing change procedures. Monitoring Server performance. Creation and upgrading of NAL distributed packages. Updates to existing code. Providing support to other areas of the team when required. Liaise with Pre-sales to divine particular users requests. Provide backup to customers own support staff, and consultancy services when required. Support of Compaq Servers (Any Model), IBM workstations, and Thinkpads.

Third level support specialist for a Build Room responsible for the automated installation of 4000 PC's with Windows NT, Office 97, Notes, etc. The automated software installation was performed using an unattended NT script and Tivoli's TME 10 software. Any updates to Client code was performed using Zenworks over Netware 4.11, distributing the software via NAL (Netware Application Launcher). All Snapshots, Installs and the like, were created, tested and documented before release. Sole agent on site for this purpose.Responsibilities included: Planning, developing, delivering and documenting the NT Architecture for 4000 PC's with Windows NT workstation using multiple unattended scripts. Supporting builds issues. Managing, documenting and implementing change procedures. Monitoring Server performance. Testing and creating new builds against new models of PC architecture. Build, documentation and support of build issues on suite of Microsoft Terminal Server (Hydra), administration and support of terminal server users, approximately 1,500 users. Exposure to SMS as part of a project to compare SMS with NAL and TME10 to provide management with clear documentation to plan for new software distribution strategy.Hardware used: IBM Netfinity Servers (5500), IBM 300's, IBM 750's, All IBM ThinkPad models, Compaq Proliant servers.

Team leader for a small team responsible for the moves and changes of client kit, on a large finance project for the MOD. Responsibilities include: Building 75 NT 3.51 servers, creating and approving installation scripts. Second-line support for installation engineers. Scheduling tasks for the team to undertake. Liasing with the client to fully understand their requirements. Visiting sites, including Gibraltar, Germany and in Scotland to install equipment. Report to upper management on the performance of the team and any outstanding technical issues.Applications supported include Windows NT Server 3.51, IDS, Clime, and TCP/IP.

Team leader for a 1200 user rollout at RAF's Wyton and Brampton. Responsibilities include: Creating and updating installation scripts, First-line support for the rollout engineers, Second-line support for the new users to NT and Office '95, Pre-rollout visits to assess potential problems, Liase with customer help desk, identify client requirements Applications supported include Windows NT Workstation and Server 4.0, Office 95, various Reflections-based packages, Client-32 For Novell, OfficePower. Also receiving exposure to SMS & Exchange.Hardware skills involving troubleshooting 3COM network cards, CD-ROM's, and other peripherals.

Part of a small team based at the BNFL Sellafield Nuclear site and responsible for the support of Windows 3.11 clients running on Novell Netware 4.1. Many other applications were supported inc., MS Office 4.3, Reflections and cc:Mail. Also responsible for carrying out backup strategy using Arcserve 5.0.