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Andy N. Email & Phone Number

Lab Lead Service Desk Specialist at Neogenomics Laboratories at NeoGenomics Laboratories
Location: Lake Forest, California, United States 4 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
NeoGenomics Laboratories
Role
Lab Lead Service Desk Specialist at Neogenomics Laboratories
Location
Lake Forest, California, United States
Company size
942 employees

Who is Andy N.? Overview

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Quick answer

Andy N. is listed as Lab Lead Service Desk Specialist at Neogenomics Laboratories at NeoGenomics Laboratories, a with 942 employees, based in Lake Forest, California, United States. AeroLeads shows a matched LinkedIn profile for Andy N..

Andy N. previously worked as Lab Lead Service Desk Specialist at Neogenomics Laboratories and Service Desk Specialist at Neogenomics Laboratories. Andy N. holds Master Of Science - Ms, Computer Science, 3.55 from California State University, Fullerton.

Company email context

Email format at NeoGenomics Laboratories

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NeoGenomics Laboratories

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Profile bio

About Andy N.

Andy N. is a Lab Lead Service Desk Specialist at Neogenomics Laboratories at NeoGenomics Laboratories.

Current workplace

Andy N.'s current company

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NeoGenomics Laboratories
Neogenomics Laboratories
Lab Lead Service Desk Specialist at Neogenomics Laboratories
fort myers, florida, united states
Website
neogenomics.com
Employees
942
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4 roles

Andy N. work experience

A career timeline built from the work history available for this profile.

Lab Lead Service Desk Specialist

Current
Neogenomics Laboratories

Aliso Viejo, California, United States

Internal promotion

Mar 2022 - Present

Service Desk Specialist

Neogenomics Laboratories

Aliso Viejo, California

· Daily check Kace ticket system and quickly manage to resolve problem to the end user’s satisfaction· Troubleshooting and solving users’ issues such as laptop, desktop, printer, scanner, and tablet.· On-board set up new computers for new hires· Ensure each workstation has a computer and is mapped to a printer, monitor, keyboard, mouse, harddrive, and any additional specialized equipment· Re-image computers· Repair computers, upgrade RAM or hard drive if needed· Ad hoc assignments from ITS team.

Sep 2019 - Mar 2022

Report Writer

Current
Care Dimensions

Santa Ana, California

· Manage patients’ medical record using DeVero, an Electronic Medical Record system (EMR)· Effectively utilize a billing system (HAS) to bill Medicare and commercial insurances· Run reports for billing and collection: canned reports from the system and customized reports using T-SQL and SQL Server Management Studio (SSMS)· Generate report from HAS system to analyze patients’ demographic including location, gender, age, insurance, diagnose codes· Follow up collection with insurance companies· Accountable for appealing claims which were denied by insurances· Daily contact insurances to check patients’ eligibility and claim status· Weekly prepare collection, A/R, and bad debt report· Provide IT support: troubleshooting computers, repair computers, upgrade RAM or hard drive for users, configuring computers· Provide training to new users to use Excel (pivot table, vlookup,…)· Ad hoc assignments by billing manager.

Mar 2015 - Present

Desktop Support Intern

City Of Hope

Duarte, California

· Daily check Remedyforce ticket system and quickly manage to resolve problem to the end user’s satisfaction· Escalating tickets to other IT teams if needed· Setup laptops for conference and meeting· Troubleshooting and solving users’ issues such as laptop, desktop, printer, scanner, and tablet.· On-board set up new computers for new hires· Ensure each workstation has a computer and is mapped to a printer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment· Assigns users and computers to proper groups in Active Directory· Contact vendors to fix or replace devices· Re-image computers for users· Repair computers, upgrade RAM or hard drive if needed· Ad hoc assignments from ITS team.

Jun 2019 - Aug 2019
Team & coworkers

Colleagues at NeoGenomics Laboratories

Other employees you can reach at neogenomics.com. View company contacts for 942 employees →

SN Son Nguyen Son Nguyen Colleague at Neogenomics LaboratoriesOrange County, California, United States View → AG Anamaria Guerrero Anamaria Guerrero Colleague at Neogenomics LaboratoriesOdessa, Florida, United States View → DT Don Tucker Don Tucker Colleague at Neogenomics LaboratoriesUnited States View → NC Natalie Cristales Natalie Cristales Colleague at Neogenomics LaboratoriesLaguna Hills, California, United States View → JG Jessica Gonzalez Jessica Gonzalez Colleague at Neogenomics LaboratoriesFort Myers, Florida, United States View → CW Cecil Warren Iii Cecil Warren Iii Colleague at Neogenomics LaboratoriesCape Coral, Florida, United States View → TL Tony Likness Tony Likness Colleague at Neogenomics LaboratoriesCape Coral, Florida, United States View → LB Leslie Battaglia Leslie Battaglia Colleague at Neogenomics LaboratoriesGilbert, Arizona, United States View → MB Mary Barker Mary Barker Colleague at Neogenomics LaboratoriesFort Myers, Florida, United States View → KA Krista Acosta Krista Acosta Colleague at Neogenomics LaboratoriesGreater Tucson Area, United States View →
2 education records

Andy N. education

FAQ

Frequently asked questions about Andy N.

Quick answers generated from the profile data available on this page.

What company does Andy N. work for?

Andy N. works for NeoGenomics Laboratories.

What is Andy N.'s role at NeoGenomics Laboratories?

Andy N. is listed as Lab Lead Service Desk Specialist at Neogenomics Laboratories at NeoGenomics Laboratories.

Where is Andy N. based?

Andy N. is based in Lake Forest, California, United States while working with NeoGenomics Laboratories.

What companies has Andy N. worked for?

Andy N. has worked for Neogenomics Laboratories, Care Dimensions, and City Of Hope.

Who are Andy N.'s colleagues at NeoGenomics Laboratories?

Andy N.'s colleagues at NeoGenomics Laboratories include Son Nguyen, Anamaria Guerrero, Don Tucker, Natalie Cristales, and Jessica Gonzalez.

How can I contact Andy N.?

You can use AeroLeads to view verified contact signals for Andy N. at NeoGenomics Laboratories, including work email, phone, and LinkedIn data when available.

What schools did Andy N. attend?

Andy N. holds Master Of Science - Ms, Computer Science, 3.55 from California State University, Fullerton.

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