• Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.• Furnished taxpayer assistance and information to general public.• Recommended financial solutions in relation to tax implications.• Prepared tax returns for individuals and businesses.• Responded to taxpayer questions and helped individuals complete and file tax documentation.

• Entered and maintained billing information in company internal databases for accessibility.• Verified accuracy of billing data and corrected discrepancies.• Reconciled cash received with payments recorded in billing system and reported discrepancies.• Generated daily, weekly and monthly reports for billing department.• Generated monthly billing and posting reports for management review.• Used data entry skills to accurately document and input statements.• Reconciled accounts receivable to general ledger.