Leadership Academy General Manager And "My Veiw" Spokesperson For Dreams.
CurrentFull accountability for all aspects of Customer service, operations, planning and business forecasting, Profit, display standards and loss prevention.Planning, delivery, and evaluation of staff training to all colleagues.Co-ordination recruitment process, including interviewing and selection.Manage a team of 7 staff, including deputy managers.Set team and individual objectives and undertake staff appraisals and development.Creating and delivering regional training and coaching initiatives and workshops. Qualified "Train the Trainer" developing new coaches for the future.Manage store payroll, banking, customer finance while working within set budgets.Plan weekly, monthly, and quarterly store objectives.Co-ordinate and implement stock audits and achieve within stock loss targets.worked in loss prevention, Stock control and administration departments.Coach & Mentor for new store managers on the Northwest Region.Extensively trained in all aspects of fire safety prevention, health and safety within store and GDPR-compliant.My view representative – colleague forum to improve the Workplace environment, reporting directly into board of directors to create a better working environment