Andy Poole Email & Phone Number

Bournemouth, England, GB

Blandford, Dorset

I head up the IT Technical Team of 3 Analysts. Together we are responsible for providing the Technical Support function for the Head Office Brewery and our Managed Estate of 53 pubs situated across the country from North Devon to London. I have been directly involved in the building of 3 brand new Pubs and numerous refurbishment projects.

Bournemouth, United Kingdom

I am the Technical lead for the planning and implementation of a brand new school in Brighton, working with multiple stakeholders. I've recently undertaken a worldwide Office 365 rollout across all sites and remote team including Skype for Business.I have overall responsibility for IT across 4 UK sites and 2 US sites.

Poole

Driving force behind the Disaster Recovery planResponsible for creating, training and distributing IT Security policies and Acceptable Use policies throughout the companySupporting a test and development environment using Windows 2008 server with Hyper-V and VMware ESXi 4.1

Managed a team of three ICT Support Technicians, reporting to the Head of ICTManaged all aspects of 2nd/3rd line support of approximately 300 networked PC's in a Windows 2003 Active Directory Domain.

Provided 1st, 2nd and 3rd Line support for 20 Windows NT Servers, reporting to the ICT Support ManagerAs part of a small team I responded to the help desk, and logged calls following them through to completion, escalating them to the Support Manager when required Involved in the migration from NT4 to Windows 2000 and exchange 5.5 to exchange 2000

Support for 200 Windows 95/NT4 networked PC's, reporting to the IT ManagerSupport for 4 Novell Netware 5 servers Administration of the Novell NDS tree, user accounts and general housekeeping tasks Network infrastructure and leader of the project to upgrade to Cat 5e structured cabling throughout the building Programming using Visual Basic 6 with Microsoft.

Bsc (Hons), Information Systems Management

2nd class upper (2i)

Gcse, Geography A English Literature B English Language C Chemistry C Mathematics C Design And Technology

Geography A English Literature B English Language C Chemistry C Mathematics C Design and Technology C

Geography; E Physics; E Computer Science; D