Fitch Connect

I owned the developer experience for the new Thomson Reuters Developer Community Platform- Design, implement, improve and maintain the forums support role and team- Product Manager for the forums using AnswerHub- Onboarding Management to add new products to the site's list of supported APIs- Define and implement Site Usage Analytics using MixPanel, and visualise using Kibana- Service Owner for all site issues

I spent 12 enjoyable years in the team;2002 – 2008: Consultant / Senior Consultant2009 – 2011: Managing Consultant2012 – 2013: ManagerExpertise-Team Management and Business Strategy-Advanced Consultancy with clients across the city. E.g. Bank of England, HSBC-Lead Developer of models delivered with TR Premium Product; Fixed Income Trading, Tradeweb-Advanced Excel and VBA and skills-Developing the shared knowledge mindset within the team for collective benefitThe DDG team is highly respected throughout the financial markets and within Thomson Reuters as lead specialists in producing the optimum client experience using Eikon or 3000 Xtra Thomson Reuters Premium Desktop products, and Excel via Add-ins or COM APIs.DDG Consultants combine knowledge in Consulting, TR products and Content, Financial Markets instruments and workflow, and out-of-the-box thinking to produce tailored solutions to clients across the Thomson Reuters client baseA DDG Consultant works directly with clients to establish their requirements and workflow, offer ideas and solutions, develop and deliver on the agreed specification, and so owns the end-to-end mgmt of the project and client satisfaction.

Training staff at financial institutions across London on Reuters Realtime products; RTW, RGO, Kobra, PowerPlusPro

IT Trainer (Skillware)

Debit accounts