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Andy Rivers Email & Phone Number
Executive Security Advisor
at
Amazon Web Services (AWS)
1 work email found
@tn.gov
1 phone found area 865
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Executive Security Advisor
Location
Thompsons Station, Tennessee, United States
Company size
Who is Andy Rivers? Overview
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Quick answer
Andy Rivers is listed as Executive Security Advisor at Amazon Web Services (AWS), a with 142019 employees, based in Thompsons Station, Tennessee, United States. AeroLeads shows a work email signal at tn.gov, phone signal with area code 865, and a matched LinkedIn profile for Andy Rivers.
Andy Rivers previously worked as Executive Security Advisor at Amazon and Sr. Customer Solutions Manager at Amazon Web Services (Aws). Andy Rivers holds Master Of Science (M.S.), Telecommunications Systems Management from Murray State University.
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Email format at Amazon Web Services (AWS)
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{first}.{last}@tn.gov
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Profile bio
About Andy Rivers
- Accomplished IT professional with a 10-year history of increasing experience at the University of Tennessee, culminating in 2 years as Associate CIO, and an additional 3 years consulting on strategic and tactical IT solutions for high-profile clients including colleges/universities, federal agencies, and major private organizations. - Solid record of success aligning IT operations with organizational goals and implementing initiatives that improve overall system services, infrastructure, and cybersecurity. - Proven strengths in communicating with stakeholders at all levels including executives, faculty, students, and staff; able to convey value of IT initiatives, secure buy-in, manage change, and deliver results. Core CompetenciesIT Service Management • Higher Education Systems • Online Course Delivery • Budget Management • IT Governance • Cybersecurity • Team Leadership • Staff Coaching / Mentoring • Project Management (Agile / Waterfall) • Vendor & Contract Management
Listed skills include Itil Certified, Project Management, Certified Scrum Master Csm, Information Security, and 25 others.
Current workplace
Andy Rivers's current company
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Amazon Web Services (Aws)
15 roles
Andy Rivers work experience
A career timeline built from the work history available for this profile.
Executive Security Advisor
Executive Security Advisor
Current
Jun 2024 - Present
Sr. Customer Solutions Manager
Aug 2022 - Jun 2024
Chief Cloud Architect
Mar 2020 - Sep 2022
Deputy Chief Information Security Officer
Feb 2019 - Feb 2020
Director Of Services
Accountable for 98% of total company revenue as Executive Sponsor for customer engagements. Oversee the full lifecycle of engagements, from scoping and pricing to delivery and growth. Manage team of on-site and remote developers and consultants. Serve as the company’s Information Security Officer. Develop and oversee business strategies to drive market penetration and awareness. Conduct and maintain market research to identify and develop new service solutions to meet areas of growing demand, recent examples include DevOps and Scaled Agile. Manage business relationships with strategic customer accounts and implement tailored business solutions based up their specific environments and needs.Select Accomplishments: • Expanded customer base and drove additional revenue by developing new consulting services, including Strategic Planning, Service Catalog, IT Governance, Business Process Mapping, Service Level Agreements, and DevOps Transformation. • Grown company revenue approximately 260% from 2015 to 2017 • Defined the strategic direction for major customer engagements and ensured their successfuldelivery, including the following clients: o Aflac o Baltimore County Public Schools (BCPS) o City of Detroit o General Nutrition Centers (GNC) o Ocean Spray o University of Maryland Medical System o University of North Carolina at Charlotte (UNCC)
Oct 2015 - Jan 2019
Senior Advisor
Provide strategic and tactical IT Service Management consulting for a variety of clients including private companies, higher education institutions, and government agencies.Select Accomplishments: • Private Organizations: Led strategic planning sessions to assess current operations and goals as well as organizational level changes needed for improved product and service delivery. Aligned vision with IT roadmap. Provided white glove-level service. Clients included: o Ascena Retail o Cherwell Software o Concerto Cloud Service • Higher Education: Conducted strategic planning and governance sessions; determined solutions and rollout plans. Created and facilitated service catalogs, ensuring consistency from governance to operations. Implemented system-side ITSM tools. Clients included: o Colorado Community College System (CCCS) o Loyola University Chicago (LUC) o Minnesota State Colleges and Universities (MnSCU) • State and Federal Agencies: Assessed current strategic direction and operational effectiveness to define long-term roadmaps in areas such as service delivery, capacity, change, event, service asset, and configuration management. Grew many initial contracts into multi-year partnerships with expanded services. Clients included: o District of Columbia Superior Court o Office of the Comptroller of the Currency o USDA Farm Service Agency
Jul 2014 - Oct 2015
Associate Cio For Statewide Services
As acting Associate CIO, provided strategic guidance to the IT Services department, encompassing 4 campuses and 3 statewide institutes. Oversaw the implementation and standardization of ITIL- and NIST-based processes. Managed enterprise-wide contracts, including Microsoft, Oracle, RedHat, and Ellucian. Led UT System projects, including the President’s Dashboard as well as Coursera and EdX pilots.Concurrently, as IT Manager for Enterprise Systems, managed 7 direct reports in daily systems operations, including 200+ servers and 50+ Oracle and Microsoft SQL databases, as well as oversight and disaster recovery of SAP R/3, SAP Enterprise Portal, SAP Business Warehouse, SAP Business Objects, Ellucian Advance (ANDI), Tennessee Electronic Research Administration (TERA), and Microsoft SQL Business Intelligence applications.Select Accomplishments:• Co-led the President’s Strategic Dashboard implementation: http://president.tennessee.edu/strategicplan/index.html• Led the seamless implementation of MS Office 365, impacting 65K faculty, staff, and students.• Led the university-wide VOIP and Unified Communication Assessment sponsored by Cisco. • Improved statewide contract and vendor relationship management through the creation and implementation of a supplier management system. • Implemented Agile-based project planning and task tracking processes.• Developed a Service Catalog Management Process.• Improved the Incident Management process through greater customer involvement.• Played a key role in refining the Change Management Process with the Change Advisory Board.• Promoted professional development by creating an evaluation process that examined technical skills and institutional knowledge; created individual and team development plans.
Apr 2012 - Jul 2014
It Manager For Enterprise Systems
Manage a team of 7 direct reports that are responsible for the University’s enterprise wide applications that includes: SAP R/3, SAP Enterprise Portal, SAP Business Warehouse, SAP Business Objects, Ellucian Advance (ANDI), Tennessee Electronic Research Administration (TERA), and Microsoft SQL Business Intelligence. Team is directly responsible for theDisaster and Recovery of these applications, as well as the day-to-day activities for 200+ servers and approximately 50 Oracle and Microsoft SQL databases. Team consists of Linux Administrators, Oracle DBAs, Windows Administrators, and Windows SQL DBAs.Major Accomplishments and Projects: • Implemented Service Catalog Management Process • Defined and implemented Incident Management Process • Improved Incident Management process through greater customer involvement and participation • Participate on Change Advisory Board with active role in refining Change Management Process • Implemented Agile based project planning and task tracking process • Operationalized the NIST Security Framework processes and controls • Developed staff evaluation process that examines technical skills and institutional knowledge of team members to create development plan for team and specific team members
Apr 2012 - Jul 2014
It Manager For Communications And Collobaration Group
Oversaw a team of 15 in managing a wide range of services, including Active Directory, Exchange, SharePoint, Office Communicator, Microsoft SQL cluster, Statewide LDAP, Campus Computer Labs, Citrix farm, UAG, SharePoint, CAS, Banner BEIS, BMC Remedy, Live@EDU, and Statewide Identity Management System. Directly managed the Microsoft Premier Support contract.Select Accomplishments:• Led a $3.5M NetApp FlexPod and NAS storage deployment project.• Spearheaded ITSM initiatives through ITIL-based processes; assigned processes and service owners.
May 2010 - Apr 2012
Senior Security Analyst
Led risk-based security assessments for university resources. Ensured compliance with FERPA, PCI, and HIPAA. Select Accomplishments:• Established the NIST Security Standard as the information security standard for the university. • Co-led the development of an NSA IAM and IEM assessment process.
Jun 2007 - May 2010
Security Administrator
Oct 2004 - Jun 2007
It Technologist
Nov 2003 - Oct 2004
Network Administrator
Jun 2002 - Nov 2003
2 education records
Andy Rivers education
Master Of Science (M.S.), Telecommunications Systems Management
Murray State University
Bachelor Of Science (B.S.), Business Administration / Management Information Systems
University Of Tennessee At Martin
FAQ
Frequently asked questions about Andy Rivers
Quick answers generated from the profile data available on this page.
What company does Andy Rivers work for?
Andy Rivers works for Amazon Web Services (AWS).
What is Andy Rivers's role at Amazon Web Services (AWS)?
Andy Rivers is listed as Executive Security Advisor at Amazon Web Services (AWS).
What is Andy Rivers's email address?
AeroLeads has found 1 work email signal at @tn.gov for Andy Rivers at Amazon Web Services (AWS).
What is Andy Rivers's phone number?
AeroLeads has found 1 phone signal(s) with area code 865 for Andy Rivers at Amazon Web Services (AWS).
Where is Andy Rivers based?
Andy Rivers is based in Thompsons Station, Tennessee, United States while working with Amazon Web Services (AWS).
What companies has Andy Rivers worked for?
Andy Rivers has worked for Amazon Web Services (Aws), Amazon, State Of Tennessee, Beyond20, and University Of Tennessee.
How can I contact Andy Rivers?
You can use AeroLeads to view verified contact signals for Andy Rivers at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.
What schools did Andy Rivers attend?
Andy Rivers holds Master Of Science (M.S.), Telecommunications Systems Management from Murray State University.
What skills is Andy Rivers known for?
Andy Rivers is listed with skills including Itil Certified, Project Management, Certified Scrum Master Csm, Information Security, Management, It Service Management, Consulting, and Data Center.
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