With 30 years of diverse experience in the IT industry, I specialize in IT Infrastructure, Hardware Support, & IT Asset Management (ITAM) focusing on Hardware Asset Management (HAM). My career is built on a strong foundation of technical expertise, project leadership, & process optimization, consistently delivering results to drive cost savings & operational efficiencies.In my current role as part of the IT Asset Management team, I am thriving as a manager, a team player, & an individual. I work collaboratively with my team & other business units on projects for both current & future customers, delivering ITAM as a Service (ITAMaaS). This includes driving automation, streamlining processes, achieving cost savings, & enhancing service delivery for our customers. It’s incredibly rewarding to contribute to improved service provisions while fostering teamwork & innovation within the organization.In my previous role, I was responsible for the end-to-end management of global hardware assets, ensuring governance, compliance, & streamlined reporting processes. I spearheaded major initiatives, including:- Migration of 47 EMEA entities to a single IT supplier for Assets & Consumables.- Designing & implementing an EUC Asset procurement strategy for EMEA & PACRIM integrating ITAD.Both delivered significant cost savings (up to 25%), process improvements, comprehensive programme schedules & planning, ensuring seamless handovers for ongoing implementation & success across EMEA & ROW.I bring expertise in ServiceNow for ITAM with experience in developing Service Catalogs, workflows, & processes—bridging into development-level tasks. My technical skills are complemented by hands-on experience in IT system administration, providing 1st to 3rd line support, managed IT procurement, & stakeholder role in ServiceNow integration across EMEA & APAC.My career spans roles with leading organizations e.g. Dyson, HMRC, Thames Valley Police, Oxford University Press, & IBM among others. Whether supporting end-users, managing large-scale system deployments, or driving strategic projects, I am known for my proactive approach, attention to detail & ability to collaborate effectively across teams & regions.I thrive in dynamic environments where I can leverage my technical acumen, leadership, & problem-solving skills to deliver measurable value. Always eager to learn & grow, I approach challenges with enthusiasm & a solutions-oriented mindset.Feel free to connect if you'd like to discuss IT asset management strategies, hardware optimization, or any IT-related opportunities!