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Andy Roy Email & Phone Number
Customer Success Operations Manager at PowerDMS
at
PowerDMS
1 work email found
@powerdms.com
1 phone found area 321
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Operations Manager at PowerDMS
Location
Orlando, Florida, United States
Company size
Who is Andy Roy? Overview
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Quick answer
Andy Roy is listed as Customer Success Operations Manager at PowerDMS at PowerDMS, a company with 2 employees, based in Orlando, Florida, United States. AeroLeads shows a work email signal at powerdms.com, phone signal with area code 321, and a matched LinkedIn profile for Andy Roy.
Andy Roy previously worked as Customer Success Operations Manager at Powerdms and Customer Communities and Operations Specialist at Powerdms. Andy Roy holds Bachelor Of Science (B.S.), Communication And Media Studies from Ithaca College.
Company email context
Email format at PowerDMS
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{first}.{last}@powerdms.com
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AeroLeads found 1 current-domain work email signal for Andy Roy. Compare company email patterns before reaching out.
Profile bio
About Andy Roy
As a Customer Experience professional with more than two decades in the customer support industry, I’ve honed a passion and appreciation for relationship building and providing best-in-class experiences.
Listed skills include Customer Experience, Web Analytics, User Experience, Saas, and 29 others.
Current workplace
Andy Roy's current company
Company context helps verify the profile and gives searchers a useful next step.
Powerdms
7 roles · 36 years
Andy Roy work experience
A career timeline built from the work history available for this profile.
Customer Success Operations Manager
CurrentGleefully administering Gainsight and Salesforce to provide digital intelligence, process automation and data driven customer communications for a growing SaaS company. Also implementing and supporting multiple platform integrations to provide LMS, Advocacy and other initiatives that further support and engage our customers in their post-sale journey.
Jan 2019 - Present
Customer Communities And Operations Specialist
Ongoing adventures at a wonderful company that really raises the bar for engaging customers with a warm, human touch.Empowering our customers, partners and staff to connect with each other and collaborate for success. Keywords: Customer Success, Salesforce Communities, Salesforce and Gainsight administration, business analysis, process automation.
Jun 2016 - Jan 2019
Business Analyst - Customer Experience
During my time at Yahoo, my role evolved steadily. Working from most-recent back, this included:Data gathering and analysis of community and social support volumes, agent activity and KPIs, providing detailed daily reporting to team members and high level weekly/long-term metrics for executive review. Data requires familiarity with a wide range of.
Sep 2010 - Feb 2016
Support Representative/Technical Account Manager
Responsible for delivering direct personal and effective online and phone technical support to multiple retail software corporate accounts including MARS Retail and Variety Wholesalers; interfacing with development, sales, and multi-tiered support teams with the concerns and goals of customer businesses. Conducted on-site concept development, testing.
2005 - 2010
~5 yrs
Store Systems Support Tech
Onsite and remote second-tier technical support, implementation and maintenance of software, hardware and infrastructure for an expanding and dynamic retail chain. Completed systems upgrade to 150+ retail outlets to new servers, registers and network routing systems in support of POS software implementation that spanned the state of Florida.
2002 - 2005
~3 yrs
Guest Service
Held a variety of customer-facing service roles (Fine dining establishments within MGM studios) that forged my passion for customer care and customer satisfaction. Other positions held involved Television and film production within MGM Studios.
1990 - 2001
~11 yrs
1 education record
Andy Roy education
-
Ithaca College
FAQ
Frequently asked questions about Andy Roy
Quick answers generated from the profile data available on this page.
What company does Andy Roy work for?
Andy Roy works for PowerDMS.
What is Andy Roy's role at PowerDMS?
Andy Roy is listed as Customer Success Operations Manager at PowerDMS at PowerDMS.
What is Andy Roy's email address?
AeroLeads has found 1 work email signal at @powerdms.com for Andy Roy at PowerDMS.
What is Andy Roy's phone number?
AeroLeads has found 1 phone signal(s) with area code 321 for Andy Roy at PowerDMS.
Where is Andy Roy based?
Andy Roy is based in Orlando, Florida, United States while working with PowerDMS.
What companies has Andy Roy worked for?
Andy Roy has worked for Powerdms, Yahoo!, Retail Technologies Corporation (Rtc), Abc Fine Wine & Spirits, and Walt Disney World.
How can I contact Andy Roy?
You can use AeroLeads to view verified contact signals for Andy Roy at PowerDMS, including work email, phone, and LinkedIn data when available.
What schools did Andy Roy attend?
Andy Roy holds Bachelor Of Science (B.S.), Communication And Media Studies from Ithaca College.
What skills is Andy Roy known for?
Andy Roy is listed with skills including Customer Experience, Web Analytics, User Experience, Saas, Analytics, Quality Assurance, Strategy, and Social Media.
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